Stephanie Napoles
Carson,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to obtaining highest level of patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
KENNEDY HEALTHCARE PROVIDERS
Los Angeles, CA
03.2024 - Current
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Kept records of daily tasks performed on job log sheets.
- Swept, mopped and sanitized wooden and tile floors.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
Front Desk Receptionist/Front and Back Office Medical Assistant
DELTA HEALTH CARE PROVIDERS
Los Angeles, CA
07.2021 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Completed basic bookkeeping and document filing.
Education
High School Diploma -
THOMAS JEFFERSON HIGN SCHOOL
Los Angeles, CA06-2015
Some College (No Degree) -
CAL STATE NORTHRIDGE
Northridge, CASkills
- Patient Scheduling
- Medical Equipment Operation
- Direct Patient Care
- Appointment Setting
- Customer Service
- Front Desk Operations
Certification
- MEDICAL ASSISTANT CERTIFICATE
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Cleaning Crew Member
KENNEDY HEALTHCARE PROVIDERS
03.2024 - Current
Front Desk Receptionist/Front and Back Office Medical Assistant
DELTA HEALTH CARE PROVIDERS
07.2021 - Current
High School Diploma -
THOMAS JEFFERSON HIGN SCHOOL
Some College (No Degree) -
CAL STATE NORTHRIDGE
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