Stephanie Napolitano
Rochester,NY
Summary
Dedicated professional with experience at Greece Central School District, excelling in student supervision and behavior management. Demonstrated ability to enhance safety protocols and effectively assist special needs students, ensuring a positive environment. Proven communication skills and a commitment to maintaining order during transport, contributing to successful outcomes in student safety and well-being.
Overview
21
21
years of professional experience
Work History
Substitute Bus Attendant
Greece Central School District
Rochester , NY
04.2019 - Current
- Encouraged positive behavior among students while on the bus.
- Provided support to special needs students as needed.
- Monitored student behavior throughout the duration of each trip.
- Determined and adjusted seating arrangements to address behavioral or safety concerns.
- Communicated with drivers regarding any changes in route or schedule.
- Helped passengers complete safe journeys by securing belts, locking down wheelchairs and stowing baggage in correct locations.
- Ensured safety protocols were followed at all times.
- Greeted students and ensured they were seated properly.
- Facilitated smooth loading and unloading of passengers by helping with individual and group issues.
- Reminded students to follow safety rules and regulations while on board the bus.
- Organized seating arrangements for large groups of students when necessary.
- Assisted drivers with maintaining order when entering and exiting the bus.
- Assisted in loading and unloading of students onto the bus.
- Assisted passengers with limited mobility in navigating stairs, ramps and aisles.
- Maintained a calm atmosphere on the bus during transport.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Mail Clerk
Excellus BCBS
Rochester, NY
04.2015 - 12.2017
- Monitored stock levels of materials used in the daily operation of the mailroom.
- Placed letters in individual mail slots for internal staff pickup.
- Coordinated the pickup and delivery of express mail services (e.g., FedEx, UPS).
- Maintained records of all incoming and outgoing mail packages.
- Loaded mail into cart to prepare for interdepartmental delivery route.
- Coordinated bulk mailings, including folding, stuffing, sealing, and stamping.
- Maintained accurate records of incoming and outgoing packages, including tracking and delivery confirmation.
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Inspected outgoing mail for accuracy prior to distribution and mailing.
- Coordinated interoffice mail distribution to multiple locations.
- Generated reports detailing activities in the mailroom such as package tracking numbers, shipping costs.
- Created labels using barcodes or other labeling software programs.
- Maintained a clean work environment by disposing of waste material properly.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Prepared and processed outgoing mail, ensuring correct postage and timely dispatch.
- Sorted and distributed incoming mail to appropriate departments and personnel.
- Adhered to safety regulations while operating machinery in the mailroom area.
- Trained new mailroom staff on procedures and equipment use.
- Weighed items using electronic scale to calculate shipping costs.
- Operated mail processing equipment and manually sorted mail.
- Assisted with inventory control of postage supplies such as stamps, envelopes, labels.
- Operated mailroom equipment, including postage meters, envelope stuffers, and labeling machines.
- Received, sorted and organized incoming letters and packages.
- Performed data entry tasks associated with the maintenance of mailing lists, address databases and other relevant information.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Machine Operator / Bindery Worker
Mercury Print Productions Inc.
Rochester , NY
01.2011 - 04.2015
- Adjusted machine settings according to production requirements.
- Performed regular maintenance on machines to ensure optimal performance.
- Monitored and observed production line to watch for pile-ups and jams.
- Observe machine operations to detect any problems or defects in the finished product.
- Set up and operate machine tools to produce precision parts and instruments.
- Unload finished products from machines onto conveyors or other transport systems.
- Load raw materials into machines according to specified measurements.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Adjust machine settings to complete tasks accurately.
- Prepared machine for production processes by equipping with required tools and parts.
- Monitor the feed and speed of machines during the machining process.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Promoted efficient operation of production processes through careful control system monitoring
- Collaborate with other departments when necessary for successful completion of projects.
- Troubleshoot malfunctions in equipment or processes.
- Maintained proper chemical inventories.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Inspect finished workpieces to ensure conformance with specifications.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Collected finished materials from machines after completion of binding process and inspected for quality assurance.
- Examined stitched, collated and bound product samples for imperfect bindings, ink spots and torn pages.
- Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
- Organized jobs in accordance with priority levels while maintaining accurate production records.
- Ensured that safety protocols were followed at all times when operating bindery machinery.
- Monitored machine functions during production runs to prevent jams or misfeeds of material.
- Cut sheets according to size specifications using cutting knives or electronic trimmers.
- Loaded paper onto feeder systems and adjusted settings according to job specifications.
- Adjusted rollers on various pieces of equipment to optimize sheet feeding accuracy.
- Maintained accurate job records by documenting data in appropriate databases, drafting reports and securing permanent files.
- Used stitching or gluing techniques to secure endpapers, bindings and backings.
- Set up, operated and maintained various types of binding equipment such as cutters, drills, folders, laminators and other related machinery.
- Maintained a clean work environment by regularly cleaning and organizing the workspace.
- Completed high-quality work by performing bindery tasks according to job instructions and work orders.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Repaired damaged books by restitching spines, replacing covers.
- Trimmed edges off printed material using a rotary cutter or similar tool.
- Operated guillotines, folding machines, stitchers, collators and other specialized equipment as required.
- Stacked completed books into boxes or crates ready for shipping or storage.
- Worked closely with other departments such as printing and finishing to ensure smooth workflow operations.
- Provided assistance with troubleshooting problems encountered during production runs.
- Used equipment to cut book edges to meet specifications and produce quality products.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Bindery Worker
Oser Press
Rochester, NY
01.2010 - 01.2011
- Stacked completed books into boxes or crates ready for shipping or storage.
- Monitored machine functions during production runs to prevent jams or misfeeds of material.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
- Cut sheets according to size specifications using cutting knives or electronic trimmers.
- Wrapped finished products in protective packaging prior to distribution.
- Collected finished materials from machines after completion of binding process and inspected for quality assurance.
- operated and maintained various types of binding equipment such as cutters, drills, folders, laminators and other related machinery.
- Provided assistance with troubleshooting problems encountered during production runs.
- Completed high-quality work by performing bindery tasks according to job instructions and work orders.
- Worked closely with other departments such as printing and finishing to ensure smooth workflow operations.
- Maintained a clean work environment by regularly cleaning and organizing the workspace.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Bindery Worker
PMI REMLEY/ALBION COLOR
ALBION, NY
09.2004 - 01.2010
- Used equipment to cut book edges to meet specifications and produce quality products.
- Stacked completed books into boxes or crates ready for shipping or storage.
- Monitored machine functions during production runs to prevent jams or misfeeds of material.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
- Assembled components into booklets utilizing perfect binding techniques including saddle stitching, case binding.
- Wrapped finished products in protective packaging prior to distribution.
- Collected finished materials from machines after completion of binding process and inspected for quality assurance.
- Communicated with staff coordinate work, maintain efficiency and achieve production targets.
- Provided assistance with troubleshooting problems encountered during production runs.
- Maintained a clean work environment by regularly cleaning and organizing the workspace.
- Collaborated with team members to ensure timely completion of projects within established deadlines.
- Examined stitched, collated and bound product samples for imperfect bindings, ink spots and torn pages.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
HILTON HIGH SCHOOL
HILTON 06-2000
Early Childhood Education And Care
WEMOCO
Spencerport, NY06-2000
Skills
- Student supervision
- Safety protocol adherence
- Behavior management
- Seating arrangement organization
- Assistance to special needs
- Communication with drivers
- Patience and empathy
Timeline
Substitute Bus Attendant
Greece Central School District
04.2019 - Current
Mail Clerk
Excellus BCBS
04.2015 - 12.2017
Machine Operator / Bindery Worker
Mercury Print Productions Inc.
01.2011 - 04.2015
Bindery Worker
Oser Press
01.2010 - 01.2011
Bindery Worker
PMI REMLEY/ALBION COLOR
09.2004 - 01.2010
High School Diploma -
HILTON HIGH SCHOOL
Early Childhood Education And Care
WEMOCO
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