Dedicated security professional with extensive experience at Dignity Health, excelling in incident documentation and emergency response. Proven ability to enhance facility safety through vigilant surveillance and effective de-escalation techniques. Recognized for maintaining a secure environment while delivering exceptional customer service and fostering positive relationships with staff and visitors.
Overview
27
27
years of professional experience
Work History
Armed Security Officer
Dignity Health
359 W. Thomas Rd. Phoenix, Az. 85013
03.2023 - 07.2025
Monitored premises to ensure safety and security for patients and staff.
Conducted routine patrols to identify and report potential hazards or security concerns.
Responded promptly to incidents, facilitating effective resolution in high-pressure situations.
Collaborated with law enforcement during investigations to enhance community safety efforts.
Utilized surveillance systems to maintain oversight of critical areas within the facility.
Documented security incidents accurately, contributing to improved response strategies and training programs.
Responded quickly to incidents and assessed active situations for security concerns.
Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Checked personnel ID badges and issued temporary credentials to visitors.
Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
Detention Officer
Maricopa County Sheriff’s Office
3250 W. Lower Buckeye Rd
08.2004 - 02.2021
Conducted thorough safety inspections to ensure compliance with facility regulations
Monitored inmate behavior to maintain order and security within detention environment
Assisted in processing intake and release of inmates, ensuring accurate record-keeping
Responded promptly to incidents, employing de-escalation techniques to resolve conflicts
Collaborated with law enforcement personnel to coordinate transportation of detainees
Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Processed inmates by taking photographs and fingerprints.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Attended to feeding, housing, and physical well-being of inmates.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
Processed visitors and attorneys arriving to see prisoners.
Supported internal investigations into potential policy violations or criminal activity within the detention center environment.
Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.