Stephanie Beachy

• Took orders from customers accurately and in a timely manner.
• Greeted customers, answered questions, and recommended specials to increase profits.

Assisted in meal service and ensured dietary preferences were met.

• Provided excellent customer service to ensure satisfaction.
• Maintained cleanliness of dining area and organized table settings to enhance guest experience.
• Set up and broke down dining room for events, ensuring seamless transitions and a welcoming atmosphere.
• Collaborated with kitchen staff to maintain food quality standards.
• Checked food before serving it to customers.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Trained new servers on company policies and procedures.
• Communicated resident feedback to management for service improvement.
• Coordinated special events and themed dinners, creating engaging experiences for residents.
• Performed opening and closing duties such as setting up the dining area, restocking
• 
  

• Managed and trained a team of 15+ employees in daily operations and customer service.
• Opening and closing store. Ensuring the entirety of the customers, crew, and store. Register, skims, deposits, inventory, excellent customer service, waste, grill, bake, train, defuse altercations, multitask, overall make a pleasant experience for everyone’s night.
• Coordinated store-level events, enhancing community engagement and driving customer traffic.
• Executed opening and closing procedures to maintain store readiness and security. Ensuring the entirety of the customers, crew, and store. Register, skims, deposits, inventory, excellent customer service, waste, grill, bake, train, defuse altercations, multitask, overall make a pleasant experience for everyone’s night.
• Identified opportunities for improvement within the store's operations, sales strategies, and customer service initiatives.
• Identified and implemented improvements in store operations, sales strategies, and customer service, contributing to overall performance.
• Resolved customer complaints in a professional manner while upholding company standards.
• Enforced loss prevention measures throughout the store; performed investigations into suspicious activity.
• Conducted regular audits of the store's financial records and reported discrepancies to upper management.
• Reviewed payroll information prior to submitting it for processing; ensured accuracy of hours worked.
• Developed training materials for new hires on store policies and procedures as well as product knowledge.
• Recruited new employees by conducting interviews, assessing skillsets and making hiring decisions.
• Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
• Developed and executed promotional campaigns, boosting sales revenue and elevating brand visibility.
• Analyzed sales data from POS systems to identify trends in customer purchases and demographics.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Completed day-to-day duties accurately and efficiently.

Pursued opportunities for learning and skill development in customer service. Harris Teeter taught me wonderful customer service because I worked for them in 2005 as well and they also let me learn every department except meat.

• Operated forklifts to transport materials throughout the warehouse.
• Loaded and unloaded pallets of product onto trucks using a forklift.
• Loaded and unloaded shipments with precision and care.
• Processed orders by picking products from shelves within the warehouse.
• Organized inventory in designated storage locations for easy access.
• Maintained safety protocols while handling heavy equipment.
• Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.

• Greeted customers warmly and provided assistance with inquiries.
• Scheduled appointments for clients using online booking system. and maintained the front desk calendar efficiently.
• Scheduled appointments and maintained the front desk calendar efficiently.
• Scheduled and confirmed appointments.
• Scheduled appointments for clients, customers, and other visitors.
• Greeted visitors at front desk with a friendly demeanor. and provided them with assistance.
• Collaborated with team members to ensure smooth daily operations.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Prepared welcome packages for new hires.

• Assisted with special projects related to janitorial services.
• Maintained cleanliness of the store by overseeing janitorial services and organizing merchandise displays.
• Provided support with special projects related to janitorial services as directed by supervisor.
• Maintained janitorial equipment in good working condition.
• Negotiated contracts with vendors providing services such as janitorial or security personnel for the facility.
• Performed light janitorial duties such as cleaning floors, dusting surfaces, emptying trash cans.
• Maintained detailed records of janitorial supplies used to track inventory levels. of janitorial supplies used to inform restocking needs.
• Maintain janitorial supplies such as paper towels, toilet tissue and cleaning products.