STEPHANIE NEMEROWSKI
Easton,MA
Summary
Versatile leader offering 15 + years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Proven knowledge in Operations, Sales, Finance and Administrative Support.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Norton Recruiting & Staffing
03.2022 - 01.2024
- Negotiated with clients, created contracts and maintained relationships.
- Oversaw two staffing departments (Hospitality & Wellness).
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed financial performance of regional operations, including P&L responsibility and daily/monthly revenue goals.
- Reduced financial inconsistencies while assessing accounts employee hours and verifying billing invoices and hourly rates.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Sales Manager
Courtyard by Marriott
08.2008 - 01.2022
- Responsible for revenue management for the Courtyard by Marriott hotel, including pricing out corporate and group meetings, as well as budgeting for hotel specific events.
- Negotiated contracts for all corporate yearly rates.
- Coordinated services for events/meetings such as accommodations and transportation for participants, catering, AV, meeting room set-up and event security
- Responsible for attaining daily/monthly/yearly budgets set by CEO.
- Built relationships with customers and community to establish long-term business growth.
- Developed customized experiences tailored to each potential client's needs.
- Generated reports for budgeting, forecasting and financial analysis to track results against target profit margins.
Sales Coordinator
Courtyard by Marriott
08.2005 - 01.2008
- Assisted owners, sales manager and general manager with budgeting, financial, daily meetings, HR and guest services for an extremely busy Boston hotel
- Responsible for accounts receivable for all corporate and group events
- Involved in union negotiations while making sure management adhered to regulations and guidelines set by union representatives and contract
- Implemented Marriott policies, procedures and customer service standards to all employees/management
- Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Bachelor of Management Studies - Marketing
Bridgewater State University
Bridgewater, MA05.2003
Skills
- P&L Administration
- Hiring and Onboarding
- Database Maintenance
- Client Account Management
- Event Marketing
- Financial record keeping
- Invoice Processing
- Account Management
Timeline
Business Development Manager
Norton Recruiting & Staffing
03.2022 - 01.2024
Sales Manager
Courtyard by Marriott
08.2008 - 01.2022
Sales Coordinator
Courtyard by Marriott
08.2005 - 01.2008
Bachelor of Management Studies - Marketing
Bridgewater State University
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