Overview
Work History
Education
Skills
Timeline
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Stephanie Neri

Somerdale,NJ

Overview

2021
2021
years of professional experience

Work History

Old Nelson

Jenny
Somerdale
01.2018 - 02.2021
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained work area and kept cash drawer organized.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Greeted customers and provided friendly customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Processed credit card transactions accurately and efficiently.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Server

Bertuccis Restaurant
Langhorne
01.2014 - 04.2017
  • Filled condiments and napkin containers during slack periods.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded to ad hoc cleaning duties at end of shift.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Took orders from customers accurately and in a timely manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Monitored dining room for cleanliness and proper set-up at all times.

Server

Fridays Bar And Grill
Langhorne
01.2005 - 12.2013
  • Filled condiments and napkin containers during slack periods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server/trainer

Red Lobster
Langhorne
  • Supervised, evaluated or referred instructors to skill development classes.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Utilized a variety of teaching methods, including digital tools and hands-on practice, to accommodate different learning preferences.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Explained goals and expectations required of trainees.
  • Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
  • Calculated charges, issued table checks, and collected payments from customers.

Education

Harry S Truman
Bristol pa

Skills

  • Inventory management
  • Cash handling
  • Customer service
  • Point-of-sale operation
  • Food safety compliance
  • Team building
  • Employee training
  • Menu knowledge
  • Effective communication
  • Problem resolution
  • Attention to detail
  • Supervision and leadership
  • Organization
  • Dependable and responsible
  • Active listening
  • Multitasking Abilities

Timeline

Old Nelson

Jenny
01.2018 - 02.2021

Server

Bertuccis Restaurant
01.2014 - 04.2017

Server

Fridays Bar And Grill
01.2005 - 12.2013

Server/trainer

Red Lobster

Harry S Truman

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Stephanie Neri