Hi, I’m
stephanie ness
Renton,WA
Summary
Talented individual skilled at completing daily assignments and contributing to team success. Adapts quickly to new needs and policies, always willing to take on any task. Dedicated, experienced, and passionate professional with demonstrated strengths in customer service, time management, and trend tracking. Proven ability to troubleshoot problems and build successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Dependable employee seeking an opportunity to expand skills and contribute to company success. Recognized for being hardworking, ethical, and detail-oriented. Excited about the opportunity to take the next career step with your high-end company.
Overview
24
years of professional experience
Work History
WhiteSpace Healthcare Marketing
Account Coordinator/Office Administrator
Job overview
- Maintained well-organized digital and hardcopy filing systems
- Tracked project progress, identified and resolved obstacles
- Dealt professionally with team members and clients to enhance relationships
- Created reports, presentations, and documents to support project goals
- Monitored office supplies inventory and placed orders to maintain optimum levels of items
- Motivated employees to continuously grow knowledge and enhance abilities
- Kept updated records of inventory, supplies and maintenance actions.
Outback Steakhouse
Server/Bartender/Assistant Manager
01.2001 - Current
Job overview
- Planned and executed strategies to increase business and drive profit growth
- Approached and solved problems with initiative and sound judgment
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Developed rapport with customers through friendly conversation and attentiveness to their needs
- Offered food pairing suggestions based on patron preferences or specific menu items served
- Assisted in training new bartenders on proper techniques and procedures related to job
- Assisted fellow team members during high-volume periods by providing support where needed
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
- Balanced efficiency with exceptional service to manage guests in high-volume environment
- Answered customer inquiries about menu items and provided recommendations
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
Education
Seattle UniversitySeattle, WA
Bachelor of Arts (B.A.) from Business Administration, Marketing Specialization
University Overview
Honors: Cum Laude
Bellevue Community CollegeBellevue, WA
Associate in Arts (A.A.)
Skills
- Attention to Detail
- Relationship Building
- Organizational Skills
- Leadership and Supervision
- Excellent Communication
- Suggestive Up-Selling
- Problem-Solving
- Multitasking
- Positive Attitude
Timeline
Server/Bartender/Assistant Manager
Outback Steakhouse
01.2001 - Current
Account Coordinator/Office Administrator
WhiteSpace Healthcare Marketing
Seattle University
Bachelor of Arts (B.A.) from Business Administration, Marketing Specialization
Bellevue Community College
Associate in Arts (A.A.)