Stephanie Newton-Franz

Asset Protection Officer

JCPenney Logistics Center

Lenexa, KS

11.2019 - Current

Conducted proactive surveillance and monitored customer activity to identify potential theft or safety hazards.
Enforced store policies, procedures, and loss prevention strategies to reduce shrinkage and protect company assets.
Developed strategies to deter shoplifting, robbery and other criminal activities within the store.
Maintained a visible presence in all areas of the store to ensure customer service standards are met.
Monitored security cameras to detect suspicious behavior and responded accordingly.
Inspected merchandise for damages before it was shipped out or returned back into inventory.
Created daily incident reports for any security issues that occurred on premises throughout the day.
Responded quickly and professionally when alerted of any suspicious activity in the store or parking lot area.
Interacted with law enforcement officers as needed during emergency situations such as robberies or assaults.
Trained new employees on asset protection policies and procedures including how to handle shoplifters.
Implemented an effective system for tracking stolen items so they can be recovered if possible.
Greeted customers upon entering the store while monitoring their movements throughout the premises.
Completed periodic walkthroughs of the entire facility checking doors, windows, locks., for any signs of tampering or damage.
Provided feedback on ways to improve existing security measures in order to better protect company assets.
Produced well-written reports detailing shoplifting and attempted theft.
Maintained safety and security of premises, visitors and employees.
Controlled reduction of loss inventory by protecting company assets.
Identified potential shoplifters and alerted management.
Reviewed CCTV footage to obtain evidence of theft.
Maintained store compliance with physical security schematics to protect assets.
Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
Implemented customer and associate safety protocol to prevent safety hazard issues.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Identified suspicious activity to determine appropriate response.
Monitored security cameras to identify and respond to suspicious activity.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Searched bags manually to identify prohibited items and contraband.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at logistic facilities.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.