Stephanie Nichols-Aslam
Kansas City,MO
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Administrative Office Manager
Mark One Electric Company, Inc.
10.2017 - Current
- Provide administrative support to Project Executive, Project Management, and Service Department.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Copy, distribute and maintain project specifications, drawings, and other project related documentation.
- Guide project team staff to drive project success.
- Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
- Create job files for each project and maintain current data in each file.
- Provide input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Supervise multiple projects from project start through completion by prioritizing needs and delegating assignments.
- Assist in development and implementation of policies and procedures.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinate internal and external meetings with all pertinent parties and set up remote calls.
Productivity Specialist
Johnson Controls, Inc.
04.2011 - 10.2017
- Supported field technicians with service objectives and prioritizing tasks independently, based on customer needs.
- Proficient with ongoing follow-up and follow-thru by monitoring daily activities.
- Accountable for maintaining service backlogs to meet service agreements.
- Established strong professional relationships with Service Team Managers, Technicians and Subcontractors to ensure quality assurance.
- Directed service technicians’ schedules to ensure optimal productivity and customer commitments while working under tight deadlines.
Project Assistant
Barsto Construction, Inc.
04.2000 - 08.2008
- Provided assistance with preparation of project-related reports, and presentations.
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Created and updated records and files to maintain document compliance.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Education
High School Diploma -
Park Hill High School
Kansas City, MOSkills
- Administrative Management
- Critical Thinking/Problem Solving
- Flexibility/Adaptable to Change
- Project Records
- Multitasking and Time Management
- Employee Communications
- Microsoft Office
- Document and File Management
- Accounting Familiarity
Timeline
Administrative Office Manager
Mark One Electric Company, Inc.
10.2017 - Current
Productivity Specialist
Johnson Controls, Inc.
04.2011 - 10.2017
Project Assistant
Barsto Construction, Inc.
04.2000 - 08.2008
High School Diploma -
Park Hill High School
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