Stephanie Niederquell
Harrison,MI
Summary
Hardworking and organized professional with a diverse background in healthcare, industrial services, and administrative support. Certified in EKG technology, OSHA 30, and CPR/BLS, with strong communication, coordination, and documentation skills. Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster a supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Big Rapids Fields
02.2025 - Current
- Maintains detailed patient documentation to support nursing and medical staff
- Coordinates daily care activities and assists in administrative recordkeeping
- Manages inventory and supplies; ensures accurate filing of charts and forms
- Demonstrates excellent interpersonal skills with patients and families
- Documented and verified patient information using laboratory information system.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Righand
Bailer Oil Services
09.2023 - 11.2024
- Logged service and maintenance records daily
- Assisted with job site coordination, equipment tracking, and task reporting
- Maintained a consistent workflow in demanding outdoor environments
- Practiced effective time management and communication with field supervisors
- Production & Customer Service Assistant
Front Desk Receptionist
Binkleman Corp
01.2023 - 09.2023
- Fabricated and assembled hydraulic lines to customer specifications
- Served as first point of contact for customers and incoming calls
- Managed service requests, coordinated inventory, and completed work orders
- Balanced hands-on shop duties with front desk responsibilities
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Organized and maintained files and records to ensure up-to-date documentation.
Assistant Office Manager
NeuroCare
01.2022 - 12.2022
- Oversaw patient scheduling, insurance verification, and front desk operations
- Managed intake forms, medical records, and billing coordination
- Supported clinical staff with administrative reporting and task delegation
- Ensured HIPAA compliance and maintained a professional, welcoming office environment
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Recorded expenses and maintained accounting records.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
Education
Associate’s Degree - Construction Management (Electrical Engineering Focus)
Delta College
University Center, MI01.2027
High School Diploma - undefined
Harrison High School
Harrison, MI01.2021
Skills
- Administrative & Office Management
- Medical Scheduling & Records
- Hydraulic Line Fabrication
- EKG Monitoring & Patient Care
- OSHA 30 Safety Compliance
- Microsoft Office Suite (Word, Excel, Outlook)
- CPR / First Aid / BLS Certified
- Inventory Control & Project Coordination
- Time Management & Workflow Prioritization
- Customer Service & Front Desk Support
- Patient care
- Basic life support
- Inpatient care
Certification
- Certified EKG Technician
- Heart to Heart Healthcare Training Program – Achieved 2023-12-14
- CPR / First Aid / Basic Life Support (BLS) Achieved: 2023-12-15 | Expires: 2025-12-15
- OSHA 30 – Construction Safety and Health Certification Completed – 2023
Timeline
Certified Nursing Assistant (CNA)
Big Rapids Fields
02.2025 - Current
Righand
Bailer Oil Services
09.2023 - 11.2024
Front Desk Receptionist
Binkleman Corp
01.2023 - 09.2023
Assistant Office Manager
NeuroCare
01.2022 - 12.2022
High School Diploma - undefined
Harrison High School
Associate’s Degree - Construction Management (Electrical Engineering Focus)
Delta College
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