Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Niswonger

Madisonville,KY

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.

Overview

25
25
years of professional experience

Work History

Associate

Rocket Oil
06.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Quality Auditor/Line Worker

Land O'Frost
02.2017 - 07.2018
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Audited activities of workers on production lines and shipping and receiving.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
  • Improved overall customer satisfaction by ensuring that all products met established quality standards.
  • Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.

Server

#9 Steakhouse
04.2013 - 01.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Assistant Manager/Server/Bartender

Bartholomew's
12.1998 - 01.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Madisonville North Hopkins High School
Madisonville, KY
05.1995

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Quality Control Processes
  • Internal Auditing
  • In-Process Inspection
  • Customer Focus
  • Packaging Operations
  • Workplace Cleanliness

Timeline

Associate

Rocket Oil
06.2023 - Current

Quality Auditor/Line Worker

Land O'Frost
02.2017 - 07.2018

Server

#9 Steakhouse
04.2013 - 01.2017

Assistant Manager/Server/Bartender

Bartholomew's
12.1998 - 01.2011

High School Diploma -

Madisonville North Hopkins High School
Stephanie Niswonger