Stephanie Nolan
George West,TX
Summary
Skilled PTF Clerk with a track record of excellence at the United States Postal Service, USPS, showcasing adeptness in Microsoft Office and exceptional problem-solving abilities. Expert in enhancing customer satisfaction and streamlining transaction processes, evidenced by meticulous cash handling and conflict resolution. Achieved significant improvements in operational efficiency and customer service standards.
Overview
7
7
years of professional experience
Work History
PTF Clerk
United States Postal Service, USPS
George West , TX
10.2017 - Current
- Maintained accurate records of customer accounts and transactions.
- Maintained comprehensive records of business transactions and office activities for audit purposes.
- Assisted customers with product selection, order placement and returns.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed payments and handled cash using point of sale (POS) computer system.
- Resolved conflicts between customers in a professional manner while adhering to company policies.
- Provided excellent customer service at all times by addressing individual needs promptly and courteously.
- Monitored stock levels on a daily basis to ensure adequate supplies of products were available for purchase.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, TX05-2007
Skills
- Proficient in Microsoft Office applications, such as Excel, Word, and Outlook
- Multitasking
- Problem-solving
- Filing and archiving
- Cash handling experience
- Federal guideline proficiency
- Cash handling
Timeline
PTF Clerk
United States Postal Service, USPS
10.2017 - Current
High School Diploma -
Mount Vernon High School
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