Excel
Stephanie Norat
Administrative Support
San Antonio,TX
Summary
Experienced and highly organized professional with a diverse background in administrative roles. Enhances overall efficiency through effective management of filing systems and handling a high volume of phone calls daily. Collaborative team player consistently delivering exceptional results and completing assigned tasks with a strong emphasis on quality.
Overview
19
19
years of professional experience
Work History
Fixture Manager, Warehouse employee, Customer service representative, Operations associate, Inventory specialist, Retail sales associate
Bed Bath & Beyond
09.2017 - 07.2023
- Opening and closing the store
- Cash transactions, taking orders over the phone, engaging customers in a respectful manner, prompt responses to customer inquiries, being knowledgeable of product, In operations department accept daily pallet shipments of freight, organize, open, and coordinate product for staging on cages to be sent to the floor
- Use hand held equipment and pallet jack effectively
- Manage damaged items to be shipped back accordingly
- Maintain inventory, stock replenishment, zoning, get all orders out in a timely manner, large cash handling & counting, money drops to the safe, many meetings regarding time management, and many mini classes on a variety of very helpful tools in the workplace.
Data Collector
Retail Data LLC
04.2015 - 07.2016
- Work independently and download lists for data collection at the assigned store
- Collect and scan accurate prices for each item on the list in a timely manner
- Transmit all work nightly to the corporate office for audit
- Maintain communication with the district manager
- Attend required webinars for training
- Maintain equipment and download mandatory updates as needed.
Pediatric Home Health LVN
Brit-Tex Nursing Services
06.2010 - 05.2012
- Maintain care of children with cerebral palsy, seizure disorders, and other disabilities in the home
- Administer medication, transcribe orders, maintain communication with the physician and children's parents
- Notify physicians of any change in physical or mental status
- Assist with physical and speech therapy
- Feed, bathe and play with the children
- Maintain trach care, oxygen and any other assistive devices when needed
- Maintain wound care, IV care and monitor for infection
- Chart any and all changes in the patient chart.
LVN Charge Nurse
Town & Country Manor
07.2008 - 04.2009
- Administer medications every shift
- Transcribing patient orders
- Make doctor appointments and schedule transportation
- Complete daily charting including medicare and all status changes
- Maintain medications and continue stock of new medications
- Maintain wound care, IV care and tracheostomy care
- Delegate tasks to certified nursing assistant's
- Maintain communication with the physician and family members
- Admit new patients to the facility
- Maintain skin assessments
- Assist patients with assistive devices
- Verify any and all orders for patients
- Make sure all CNAs have orders for the day
- Stay in touch with the physician and the family members
- Transcribe and change in the chart daily.
LVN Charge Nurse
Virginia Beach Healthcare and Rehab
07.2006 - 06.2008
- Administer medications daily
- Manage wound care and document treatment
- Maintain IV's, PICC lines, and central lines
- Monitor for infection
- Maintain oxygen and tracheostomy care
- Suction as needed
- Maintain skin assessments
- Documentation of any change in physical or mental status
- Maintain communication with the physician and family members
- Admit new patients to the facility
- Make patient appointments and schedule transportation
- Verify patient orders
- Maintain new and current medications.
Sales Supervisor
MCCS - Exchange
04.2004 - 07.2004
- Open and close the store daily
- Nightly shift reports
- Money transactions
- Stock and order merchandise
- Set up displays
- Assist the military with ribbon/medal mounting and uniform regulations
- Manage store accounts, handle end of day receipts, and cash deposits
- Supervise floor employees
- Interview and hire new employees
- Customer service duties
- Manage sales and returns.
Education
Associate of Arts - Nursing
Tidewater Tech
Norfolk, VA06.2006
High School Diploma -
Southwest High School
Jacksonville, NC05.2000
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Negotiation
- Product Management
- Teamwork and Collaboration
- Computer Skills
- Positive Attitude
- Budget Control
- Financial Management
- Expense Tracking
- Adaptability and Flexibility
- Multitasking
Volunteer Experience
- Treasurer 2 years - Palm Springs High School Band Program, Collect student funds for the program. Send out notices of balance remaining. Use and knowledge of Quickbooks to keep ledgers of student accounts and band account balances. Use several programs including Excel and Microsoft outlook to produce monthly balance reports and totals of receipts. Pay the band bills via writing checks, keep track of submitted check reimbursement forms and reimbursements. Use of Excel to create spreadsheets of each fundraiser and ticket sales. Make bank deposits.
- Treasurer 2 years - Douglas MacArthur High School Band Program, Collect student funds for the program. Send out notices of balance remaining. Use and knowledge of Quickbooks to keep ledgers of student accounts and band account balances. Use several programs including Excel and Microsoft outlook to produce monthly balance reports and totals of receipts. Pay the band bills via writing checks, keep track of submitted check reimbursement forms and reimbursements. Use of Excel to create spreadsheets of each fundraiser and ticket sales. Make bank deposits.
Software
Microsoft Word
Quickbooks
Square
EMR
IBM I/400 Series
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid sick leaveCompany CultureFlexible work hours401k matchLanguages
English
Interests
Puzzles
Horses
Finishing what I start
Crime stories/Mysteries
Timeline
Fixture Manager, Warehouse employee, Customer service representative, Operations associate, Inventory specialist, Retail sales associate
Bed Bath & Beyond
09.2017 - 07.2023
Data Collector
Retail Data LLC
04.2015 - 07.2016
Pediatric Home Health LVN
Brit-Tex Nursing Services
06.2010 - 05.2012
LVN Charge Nurse
Town & Country Manor
07.2008 - 04.2009
LVN Charge Nurse
Virginia Beach Healthcare and Rehab
07.2006 - 06.2008
Sales Supervisor
MCCS - Exchange
04.2004 - 07.2004
Associate of Arts - Nursing
Tidewater Tech
High School Diploma -
Southwest High School
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