Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Stephanie nsume

Lanham,MD

Summary

Hospitality professional with extensive experience in managing Airbnb properties and coordinating events, including church retreats and conferences. Expertise in guest services, event planning, and logistics, ensuring high levels of satisfaction and operational efficiency. Background in corrections enhances skills in conflict resolution and team leadership, maintaining safety and clear communication under pressure. CPR certified with strong administrative and organizational capabilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freelance Hospitality & Event Manager

Self Employed Services
Lanham, Maryland
06.2024 - Current
  • Managed Airbnb properties, ensuring cleanliness and organization for pastoral guests.
  • Coordinated church conferences and retreats for large groups, handling lodging and food service.
  • Prepared and served daily meals for ministers and event attendees.
  • I booked hotels and coordinated transport logistics for conference guests between venues.
  • Organized housing and food for multi-day church retreats, overseeing all planning aspects.
  • Efficiently managed time to complete tasks on schedule, and meet deadlines.

Catering Assistant

Self Employed Services
Lanham, Maryland
06.2024 - Current
  • Organized buffet tables and service stations to ensure efficient event execution.
  • Maintained food safety standards and cleanliness, reflecting high-level hygiene practices.
  • Managed guest interactions to uphold professionalism and enhance customer satisfaction.
  • Collaborated with event organizers to accommodate specific client preferences.
  • Supported kitchen and service teams during large functions, ensuring seamless banquet service.
  • Assisted in the setup and breakdown of catered events for professional presentations.
  • Adhered to all health department regulations regarding food handling and sanitation practices.
  • Adapted swiftly to fast-paced environments while maintaining composure and attention to detail.
  • Stored food in designated containers and storage areas to prevent spoilage.

Senior Correctional Officer

DPSCS
Baltimore, Maryland
09.2020 - 05.2024
  • Ensured safety compliance by supervising daily operations and maintaining facility order.
  • Provided structured support in high-pressure environments, enhancing guest relations capabilities.
  • Exhibited crisis response skills, demonstrating valuable leadership in hospitality settings.
  • Interacted respectfully with diverse populations, promoting inclusive service standards.

Education

Diploma - Hospitality Management

Alison.com
Virtual
04-2024

Certificate - Data Entry Tools And Techniques

Alison.com
Virtual
03-2024

Certificate - Criminal Justice

Public Safety Education And Training Center
Sykesville, MD
11-2020

High School Diploma -

Cameroon College of Arts And Science
Kumba, Cameroon
08-2016

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT

Skills

  • Hotel and Airbnb management
  • Event coordination
  • Guest services and hospitality
  • Food preparation and catering
  • Housekeeping and facility organization
  • Transportation logistics
  • Crisis management and conflict resolution
  • Data entry and administration
  • CPR and safety certification
  • Communication skills
  • Event staff management

Certification

  • CPR and First Aid certified

Affiliations

  • I enjoy whipping up meals that make people smile, from weddings to church picnics, house-warming parties, graduations, and birthdays.
  • Guide young individuals in career readiness, discipline, and time management.
  • Enjoy exploring new destinations and learning about cultures, enriching global hospitality.
  • Participate in local choirs and community music events, promoting creativity and team.
  • Passionate about storytelling and entertainment, which fosters empathy and cultural awareness.
  • I love getting lost in a good book, especially ones that inspire new ideas in leadership or hospitality.

References

References available upon request.

Timeline

Freelance Hospitality & Event Manager

Self Employed Services
06.2024 - Current

Catering Assistant

Self Employed Services
06.2024 - Current

Senior Correctional Officer

DPSCS
09.2020 - 05.2024

Diploma - Hospitality Management

Alison.com

Certificate - Data Entry Tools And Techniques

Alison.com

Certificate - Criminal Justice

Public Safety Education And Training Center

High School Diploma -

Cameroon College of Arts And Science

Bachelor of Science - Business Management

Western Governors University

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