Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Nuno

Baldwin Park,CA

Summary

Self-directed Marketing Assistant with several years of experience researching, compiling, and reporting on buying trends and statistics. Career-focused and determined individual recognized for stellar creative thinking and people skills. Polished in resolving administrative problems through proactive recordkeeping and tactful correspondence. Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.

Overview

12
12
years of professional experience

Work History

Marketing Director

Pasadena Endodontix
Pasadena, CA
06.2021 - Current
  • Negotiated contracts with outside doctors, and their staffs and patients , connecting with general practice, building relationships.
  • Coordinated events such as seminar, and webinars
  • Managing social medias, yelps and patients report.
  • Presented monthly results of all marketing efforts at executive team meetings.
  • Recruited and managed a team of marketers responsible for executing projects.
  • Analyzed sales data to measure the effectiveness of marketing initiatives.
  • Directed the development of digital assets such as websites, e-commerce platforms, blogs, email campaigns.
  • Oversaw budgeting for all marketing activities, ensuring expenditures were within allocated limits.

  • Identified opportunities for new business partnerships or other growth initiatives.

Store Manager

(APL) Athletic Propulsion Labs
Los Angeles, CA
12.2019 - 06.2021
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Recruited, trained and supervised new employees.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Assessed operational efficiency of the store's departments.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Developed relationships with suppliers to negotiate better prices.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Organized promotional events to increase product awareness.
  • Updated POS system with new products and promotional offers.
  • Resolved customer complaints in a timely manner.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Monitored employee performance and identified performance gaps for corrective action.

Department Manager (Mens Designer )

Nordstrom
Century City, CA
03.2016 - 12.2019
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managing a $5 million dollar department.

  • Maintained up-to-date knowledge of company products and services.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Managed customer service inquiries and complaints in a timely manner.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Produced thorough, accurate and timely reports of project activities.

Assistant Department Manager (Womens Designer )

Nordstrom
Arcadia , CA
12.2012 - 03.2016
  • Provided guidance and mentoring to department staff members.
  • Participated in strategic planning initiatives related to the growth of the business.
  • Coordinated daily operations within the department.
  • Created reports on performance metrics for management review.
  • Developed policies and procedures for the department.
  • Monitored departmental progress against established goals and objectives.
  • Managing a $10 million dollar Department
  • Assisted in the development of departmental goals and objectives.
  • Developed strategies to improve customer service, performance, and productivity.
  • Conducted regular meetings with team members to discuss progress on projects and tasks.
  • Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
  • Performed administrative duties such as filing paperwork or creating spreadsheets.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Created financial management mechanisms to minimize financial risk to business.
  • Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Used hedging to mitigate financial risks related to interest rates on company's borrowings.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.

Education

Associate of Science - Paralegal Studies

Pasadena City College
Pasadena, CA
06-2024

Skills

  • Key decision making
  • Market Tracking
  • Communications management
  • Project Management
  • Sales understanding
  • Strategic Planning
  • Business development support
  • Project Oversight
  • Mobile marketing
  • Project Planning
  • Sales expertise
  • Content Creation
  • Media Relations
  • Networking
  • Scheduling
  • Relationship Building
  • Team Recruiting and Hiring
  • Microsoft SharePoint
  • Customer Relationship Management
  • Training and Development
  • Retail Marketing
  • Event Coordination
  • Self Motivation
  • Staff Monitoring
  • Microsoft Office
  • Organizational Skills

Timeline

Marketing Director

Pasadena Endodontix
06.2021 - Current

Store Manager

(APL) Athletic Propulsion Labs
12.2019 - 06.2021

Department Manager (Mens Designer )

Nordstrom
03.2016 - 12.2019

Assistant Department Manager (Womens Designer )

Nordstrom
12.2012 - 03.2016

Associate of Science - Paralegal Studies

Pasadena City College

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