Stephanie OBryan
Summary
Compassionate Certified Medical Assistant with extensive experience at Henry Ford Health, skilled in specimen collection and processing. Demonstrated attention to detail and safety compliance, enhancing patient care and clinic efficiency. Adept at managing electronic health records and fostering positive patient experiences through effective communication and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Henry Ford Health
10.2023 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Performed in office procedure's
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Certified Medical Assistant
Trinity Health Michigan Heart
05.2021 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Internal Medicine Associates of S.E. Michigan
03.2019 - 06.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
No Degree - Medical Assisting/Billing & Coding
Ross Medical Education Center
Canton11-2014
High School Diploma -
Romulus Adult Education
Romulus, MI06-2003
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Compassionate
- Attention to detail
- Immunization administration
- Multitasking and organization
- Phlebotomy techniques
- Safety compliance
- Injection administration
Certification
- CMA - Certified Medical Assistant
Safe Catch Award
I hd picked up a shift as a CSR on my day off. A patient had just finished seeing a provider and came to the front to leave when she was disoriented and unsteady on her feet. The other CSR and my self noticed this and i rushed from behind the desk and through the door to catch her before she walked into the table and feel. I was the only person allowed to touch the patient due to i was a CMA also, the CSR are not allowed to touch patients. Once i got my arms around her from the back I asked the other ladies to call to the back for assistance. I kept her up right and alert until help arrived and was able to get a wheel chair and then the provider she had seen came to the front and we began checking all her vitals again and asking questions to see if she knew what happened and where she was. The call was made to send her to the hospital due to she kept having total body tensing and tightening. Rescue was called and requested along with notifying her husband of what happened and where she was being taken to.
Languages
English
Native or Bilingual
Timeline
Certified Medical Assistant
Henry Ford Health
10.2023 - 10.2024
Certified Medical Assistant
Trinity Health Michigan Heart
05.2021 - 10.2023
Medical Assistant
Internal Medicine Associates of S.E. Michigan
03.2019 - 06.2019
No Degree - Medical Assisting/Billing & Coding
Ross Medical Education Center
High School Diploma -
Romulus Adult Education
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