Stephanie Ocejo
San Antonio,TX
Summary
Dedicated Health Care Aide at CDS In Texas, skilled in patient assessments and compassionate care. Proven ability to enhance patient well-being through effective relationship building and emotional support. Reliable team player with a strong commitment to safety and quality assurance, ensuring dignified and respectful care for all patients.
Overview
19
19
years of professional experience
Work History
Health Care Aide
CDS In Texas
09.2009 - 09.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided compassionate companionship to enhance patient well-being.
- Maintained cleanliness of patient areas, adhering to health and safety standards.
Call Center Representative
Merchandise Pickup Services
07.2006 - 08.2009
- Assisted customers with inquiries and resolved issues efficiently.
- Utilized call management software to log interactions and track resolutions.
- Provided accurate product information and guided customers through processes.
- Adapted to various customer service scenarios while maintaining professionalism.
- Handled high-volume calls while ensuring quality service delivery standards.
Education
High School Diploma -
Victory Learning Center
San Antonio, TX06.2010
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Supporting personal needs
- Safety precautions
- Companionship and emotional support
- Patient-focused care
- Feeding assistance
- Healthcare ethics
- Compassionate caregiver
- Mobility assistance
- Light housekeeping
- Direct patient care
- Patient assessments
- Preparing meals
- Patient lifting
- Recording vital signs
- Documenting behaviors
- Dressing assistance
- Trustworthy companion
- Complex Problem-solving
- Care plan implementation
- Maintaining privacy
- Transporting patients
- Quality assurance
- Meal planning
- Inpatient care
- Responding to emergencies
- Reliable transportation
- Activity planning
- Patient management
- Collecting vital signs
- Valid state driver's license
- Quality assurance controls
- Basic life support
- Geriatric care
Languages
Spanish
Native or Bilingual
Timeline
Health Care Aide
CDS In Texas
09.2009 - 09.2025
Call Center Representative
Merchandise Pickup Services
07.2006 - 08.2009
High School Diploma -
Victory Learning Center