Stephanie Oelke

• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Handled inquiries from prospective patients to provide detailed information regarding admissions process.
• Established and maintained relationships with hospital discharge planners and other healthcare facilities to facilitate effective and efficient discharge planning and transitions from one level of care to next.
• Managed admissions processes for new patients, promptly collecting and processing necessary documents.
• Reviewed medical charts to verify patient eligibility and compliance with admissions criteria.
• Completed preliminary paperwork for incoming and outgoing patients.
• Assisted in patient admission process based on federal and state laws.
• Provided exceptional customer service during phone and email interactions with medical staff and prospective residents and their families, addressing concerns promptly and professionally.
• Assisted case managers in coordinating post-discharge services for rehabilitation facilities arrangements when needed.
• Managed high call volumes to schedule appointments, verify insurance coverage, and address patient inquiries professionally.
• Enhanced patient experience by providing compassionate assistance throughout admissions process.
• Ensured compliance with hospital regulations and accreditation standards through thorough knowledge of admission requirements and guidelines.
• Contributed to positive work environment by fostering strong relationships among colleagues within Admissions Department as well as other departments throughout workplace.
• Compiled and analyzed data to track admissions trends and make recommendations for improvements.

• Tabitha Rehabilitation Center, Lincoln, NE

September 2014- present

• Encore Rehabilitation, Lincoln, NE

September 2013- present

• Select Rehab, Omaha, NE

January 2021- present

• Choice Rehabilitation, Omaha, NE

February 2022- present

• Independently assess and identify patient care needs and priorities of care through evaluation, assessment, and planning in various skilled nursing settings.
• Provide treatment and/or delegate care for patients with physical and/or cognitive disabilities to improve functional independence
• Provide education and recommendations for transition of care from rehabilitation setting to home setting
• Performed home safety evaluations to facilitate safe and effective level of independence upon discharge from rehabilitation to home setting
• Lincoln Surgical Hospital, Lincoln, NE

November 2021- present

• Independently assess and identify patient care needs and priorities of care through evaluation, assessment, and planning in short term surgical hospital setting.
• Provide treatment and/or delegate care for patients after orthopedic surgery to facilitate safe and effective performance of self-care and daily car tasks and functional independence

• Worked as contract/agency therapist in over 30 SNF in States of Nebraska and Iowa
• Independently assess and identify patient care needs and priorities of care through evaluation, assessment, and planning in skilled nursing setting.
• Provide treatment and/or delegate care for patients with physical and/or cognitive disabilities to improve functional
• Facilitated safe and effective discharge planning for transition from SNF to home environment
• Provided effective referrals for home care and continued skilled services to meet specific patient needs upon discharge from SNF to home environment

• Assess and identify patient care needs and priorities of care through evaluation, assessment, and planning in inpatient setting
• Provide treatment and/or delegate care for patients with physical and/or cognitive disabilities to improve functional independence
• Collaborate with nursing staff, physical therapists, and speech therapists as well as rehabilitation physician and care management to provide interdisciplinary team based therapy for client centered care for patients with physical and/or cognitive disabilities.
• Member of the Performance Improvement Committee, & Traumatic Brain Injury Committee. Core team leader.