Stephanie Oertli

Returns Coordinator for the same team managing all returns. including Product Complaints, Recalls and expired products. This included working with our Distribution Centers, Transportation Department to ensure a smooth return through Customs around the world.

• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.

Processed incoming orders from distributors all over the world and managed the deliveries. Input data in to the system for accurate tracking purposes. This is very important in the case of a recall as this is a medical devise company.

Later, I became the Returns Coordinator for the same team managing all returns, including Product Complaints, Recalls and expired products. This included working with our Distribution Centers, Transportation Department to ensure a smooth return through Customs around the world.

Managed International orders and returns. I was the only International Specialist on the team. I put data, managed emails and calls from customers.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.