Summary
Work History
Education
Skills
Timeline
Hi, I’m

Stephanie Olson

Shelton,WA
Stephanie Olson

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Work History

DustyRocks Minerals
Shelton, WA

Vendor Assistant
01.2020 - Current

Job overview

  • Conducted oversight for shipping schedules, sales forecasts and strategic maintenance of inventory while processing customer orders.
  • Managed content schedules and calendars to ensure adequate level of new, relevant information and on-time delivery.
  • Provided customers with samples and product demonstrations.
  • Achieved repeat business and referrals through personalized services.
  • Arranged and directed delivery and installation of products and equipment.
  • Contacted satisfied customers to offer additional services.
  • Met with store managers to discuss product needs, accomplish sales goals, and facilitate sales growth.
  • Taught and trained new sales personnel on customer service and sales techniques.
  • Monitored daily and long-term routes for weather, traffic, and other conditions.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Set up and displayed sample merchandise at festivals and community events to boost sales.

Trinity Hotsprings
Featherville, Id, ID

Housekeeper Manager
01.2018 - 10.2024

Job overview

  • Taught cleaning procedures to housekeeping staff.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Verified each completed room against standard plans to maintain consistency.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.

Weather shield Insulation
Bellevue, Idaho

General Manager
03.2017 - 06.2020

Job overview

  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Created schedules and monitored payroll to remain within budget.
  • Trained employees on duties, policies and procedures.
  • Guided management and supervisory staff to promote smooth operations.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments, and direction.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Designed sales and service strategies to improve revenue and retention.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Recruited, trained and empowered employees to achieve key performance indicators.

Barkin Basement
Hailey Idaho , Idaho

Assistant Manager
06.2014 - 03.2017

Job overview

  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Education

Wellspring School For Healing Arts
Boise, ID

Massage Therapist from Holistic Health
05-2012

Wood River High-school
Hailey, ID

High School Diploma
05-2008

Skills

  • Problem-solving abilities
  • Self motivation
  • Reliability
  • Task prioritization
  • Emotional intelligence
  • Professionalism
  • Effective communication

Timeline

Vendor Assistant

DustyRocks Minerals
01.2020 - Current

Housekeeper Manager

Trinity Hotsprings
01.2018 - 10.2024

General Manager

Weather shield Insulation
03.2017 - 06.2020

Assistant Manager

Barkin Basement
06.2014 - 03.2017

Wellspring School For Healing Arts

Massage Therapist from Holistic Health

Wood River High-school

High School Diploma
Stephanie Olson