Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Olveda

San Antonio,TX

Summary

Resourceful Market Research Analyst offering 9-year background studying market conditions, consumer preferences and statistical data to examine market trends.. Detail-oriented and creative professional familiar with CRM programs and various data collection methods. Well-educated in creating research databases and utilizing SWOT analysis. Experienced in Data Analysis paired with strong ethics and outstanding communication abilities.

Overview

8
8
years of professional experience

Work History

Secondary Marketing Pooling Analysts II, I

USAA
11.2018 - Current
  • Responsible for analysis of functions, processes, and products within Secondary Marketing function
  • Develops and utilizes reporting tools to monitor and make recommendations to management regarding all functions and responsibilities within Secondary Marketing
  • Administers best execution for delivery of mortgage loans, including evaluation of whole loans, MBS servicing retained, and servicing released in accordance with instructions, polices and accepted practices
  • Maintains developing functional knowledge of products and services and regulatory requirements; Uses established procedures and guidelines to effectively carry out secondary market operations in compliance with applicable regulations
  • Knowledge in delivery and settlement of mortgage back securities through Ginnie Mae's, Fannie Mae's and Freddie Mac's MBS and whole loan programs on secondary market
  • Manage and maintain Daily Dashboard, create, and runs ad hoc reports to address trends and provides data, including discrepancies, to management for review
  • Serves as mentor and resource to team members on escalated issues as have full background in originations, fulfillment, and loan delivery
  • Leads facilitation and maintenance of data in internal systems and / or campaign planning tools and / or applies mathematical and statistical concepts to effectively gather and interpret data
  • Implements strategies and tactics to support acquisition, development and retention of business and / or effectively manages agency to ensure alignment with goals and priorities over multiple products/strategies.
  • Experience successfully navigating and executing within large, matrixed corporate environment.
  • Experience collaborating with key resources and partners, influencing decisions, and managing work to achieve strategic goals.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
  • Business analyst experience with Subject-matter-expert knowledge of Microsoft Office Tools
  • Some Capital Markets experience to include knowledge of Fannie Mae and Freddie Mac ULDD requirements, as well as basic understanding pooling module of pipeline warehouse risk model
  • Directs analyses, root cause identification and development and recommendation of key work product.

Processor II

USAA
09.2016 - 11.2018
  • Process and close mortgage applications in accordance with secondary marketing/Fannie Mae guidelines and ensure loan documentation complies with federal, state, local rules and regulations
  • Analyze all pertinent financial and credit data to determine acceptability of loan risk for bank/investor/regulatory policy
  • Input and update data into loan origination system to assure adequate file integrity to generate and/or ensure timely generation of all required documentation
  • Chase and approve title paperwork, and confirm that all schedules on title commitment are cleared of liens and necessary endorsements that are applicable to each subject property are confirmed with escrow officer
  • Coordinate and schedule closings with member, title company and real estate agent, and set up wire to fund
  • Resolve file discrepancies to ensure timeliness of rate locks, compliance, and loan delivery for committed loans
  • Order various reports such as appraisal, flood certifications, and title while reviewing for issues and disputes and work with outside vendors to clear any outstanding items
  • Maintain high level of member satisfaction by being proactive in communication with members, vendors, real estate agents, escrow officers to endure proficiency in processing of all loans
  • Perform quality assurance checks and detailed verification on all closing documents to ensure all state/regulatory and USAA requirements, policies and guidelines are met
  • Identify process improvements to streamline operations and maintain adequate controls across organization
  • Participates periodically on projects related to mortgage lending including, but not limited to, update of policies and procedures, internal and external audit requirements.

Investment Specialist

JP Morgan
04.2016 - 09.2016
  • Investment Specialist created business efficiency by focusing on answering concerns, identifying client needs, initiating trades in capital markets and completing service oriented transactions
  • Provided support to Financial Advisors on virtually all brokerage products and procedures
  • For individual investors, provided retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits
  • Under minimal supervision, reviews, analyzes, and processes routine to complex investment product and services transactions with highest level of service and quality
  • Possessed multi product, system, and/or process knowledge and effectively used it to prevent, detect and mitigate fraudulent activity across multiple products and services
  • Applied basic analytical skills on high risk financial and non-financial transactions to detect and prevent fraudulent activities for wide range of enterprise financial products and service
  • Applied foundational knowledge of business, it's products, processes and provided improvement opportunities and recommended solutions to improve effectiveness or efficiency of fraud prevention and detection
  • Accountable for all money movements and processed quick and flawless transactions within established procedures to ensure operational excellence
  • Worked with external third-party supplier and/or internal partners to resolve issues and address inquiries as needed including servicing on products
  • Adhered to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security.
  • Experience contributing to creation or transformation of mature affiliate program for financial institution.

Education

B.B.A in Finance -

The University of Texas At San Antonio
2015

Skills

  • Experience using market data and trading platforms such as Bloomberg
  • Knowledgeable in business fundamentals, operations and principles
  • Proficient in Microsoft Office software (Word, Excel, PowerPoint)
  • Experience implementing bank product affiliate marketing program
  • Experience forecasting and budgeting

Timeline

Secondary Marketing Pooling Analysts II, I

USAA
11.2018 - Current

Processor II

USAA
09.2016 - 11.2018

Investment Specialist

JP Morgan
04.2016 - 09.2016

B.B.A in Finance -

The University of Texas At San Antonio

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Stephanie Olveda