Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Oney

Brighton,CO

Summary

I am a consistent, hard working, highly motivated person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.

Overview

20
20
years of professional experience

Work History

Server/Bartender

Chophouse
09.2019 - Current
  • Preparing alcohol and non-alcoholic for bar and patrons
  • Interact with customers
  • Take and serve food and beverage orders
  • Assess customers needs and preferences and make recommendations
  • Provide a friendly and efficient experience
  • Ensure that patrons have an enjoyable experience by providing quality customer service.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bartender/Server

Olive Garden
04.2019 - 10.2019
  • Preparing alcohol and non-alcoholic for bar and patrons
  • Interact with customers
  • Take and serve food and beverage orders
  • Assess customers needs and preferences and make recommendations
  • Provide a friendly and efficient experience
  • Dispense orders accurately
  • Report for duty on time and in correct uniform
  • Ensure service area is kept clean at all times
  • Have a great attitude
  • Ensure that patrons have an enjoyable experience by providing quality customer service.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Bartender/Server

Colorado National Golf Club
04.2011 - 09.2018
  • Preparing alcohol and non-alcoholic beverages for bar and patrons
  • Interact with customers
  • Take and serve food and beverage orders
  • Assess customers needs and preferences and make recommendations
  • Provide a friendly and efficient experience
  • Dispense orders accurately
  • Report for duty on time and in correct uniform
  • Ensure service area is kept clean at all times
  • Have a great attitude
  • Ensure that patrons have an enjoyable experience by providing quality customer service
  • Created all weekly schedules for servers, bartenders, and cart personnel
  • Created seasonal cocktail menus
  • In the absence of the food and beverage manager, I acted in his/her place
  • Assisted and provided leadership with food and beverage service related to private parties, banquets, and golf tournaments
  • Assisted with liquor inventory monthly
  • Many roles including bartender, server, banquet server, and cart person.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender/Server

Olive Garden
07.2004 - 07.2013
  • Preparing alcohol and non-alcoholic for bar and patrons
  • Interact with customers
  • Take and serve food and beverage orders
  • Assess customers needs and preferences and make recommendations
  • Provide a friendly and efficient experience
  • Dispense orders accurately
  • Report for duty on time and in correct uniform
  • Ensure service area is kept clean at all times
  • Have a great attitude
  • Ensure that patrons have an enjoyable experience by providing quality customer service.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

High School Graduate -

Frederick High School
01.2004

Skills

  • Table Setting
  • Table Bussing
  • Food Delivery
  • Daily specials memorization
  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Order delivery practices
  • Food Running
  • Beverage Preparation
  • Menu Memorization
  • Food safety practices
  • Guest Seating
  • Cash Handling

Timeline

Server/Bartender

Chophouse
09.2019 - Current

Bartender/Server

Olive Garden
04.2019 - 10.2019

Bartender/Server

Colorado National Golf Club
04.2011 - 09.2018

Bartender/Server

Olive Garden
07.2004 - 07.2013

High School Graduate -

Frederick High School

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Stephanie Oney