Stephanie Orcasitas

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• It’s a small business so I do everything and teach my staff to do as I do. Baking decorating cakes and teaching classes.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

• At Trader Joe’s every employee is there to do every job from working the milk box, stocking shelves, working on the register and getting carts you do what is needed for the team.
• Assisted in the resolution of crew welfare issues, contributing to a positive workplace atmosphere onboard the vessel.
• Supervised mooring and unmooring operations, ensuring the safe and efficient handling of lines and associated equipment.
• Improved onboard safety culture by promoting open communication and encouraging proactive hazard identification.
• Streamlined communication between deck officers and crew, fostering a cohesive working environment on board.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.