Stephanie Orozco
Los Alamos,NM
Summary
Experienced education professional prepared for Montessori teaching role. Demonstrates strong focus on fostering collaborative learning environments and achieving educational results. Skilled in child development, classroom management, and creating engaging, student-centered activities. Valued for adaptability and reliability in meeting diverse educational needs.
Overview
11
11
years of professional experience
Work History
Concessions Worker
Aramark
10.2022 - 02.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Ramp Agent
Delta Air Lines, Inc
04.2022 - 10.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
Server
Old Town Pizza Parlor
11.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Farmacy
02.2021 - 10.2021
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
ABQ Collective
01.2020 - 03.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Seasonal Delivery Driver
UPS
10.2020 - 02.2021
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Barista Manager
Grinding Gears
08.2018 - 07.2020
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Manager
Rebel Donut
08.2016 - 08.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Front Desk Receptionist
Sports And Wellness
05.2014 - 08.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Catechism Teacher
Our Lady of Guadalupe
08.2014 - 12.2016
- Served as a mentor for new teachers, offering guidance on lesson planning, classroom management techniques, and student engagement strategies.
- Established an inclusive classroom atmosphere where all students felt valued and respected regardless of their unique backgrounds or abilities.
- Implemented effective classroom management strategies, ensuring a positive learning environment conducive to student success.
- Participated in professional development opportunities, staying up-to-date on best practices in education and implementing new strategies within the classroom setting.
- Developed strong relationships with students and parents, leading to improved communication and collaboration on educational goals.
Elderly Caretaker
NM Advocacy Partners
01.2012 - 05.2014
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Education
Bachelor of Arts - English Literature
Central New Mexico Community College
Albuquerque, NMSkills
- Multilingual education
- Relationship building
- Critical thinking
- Student engagement
Languages
Spanish
Native or Bilingual
Timeline
Concessions Worker
Aramark
10.2022 - 02.2023
Ramp Agent
Delta Air Lines, Inc
04.2022 - 10.2022
Server
Old Town Pizza Parlor
11.2021 - 04.2022
Barista
Farmacy
02.2021 - 10.2021
Seasonal Delivery Driver
UPS
10.2020 - 02.2021
Barista
ABQ Collective
01.2020 - 03.2021
Barista Manager
Grinding Gears
08.2018 - 07.2020
Manager
Rebel Donut
08.2016 - 08.2018
Catechism Teacher
Our Lady of Guadalupe
08.2014 - 12.2016
Front Desk Receptionist
Sports And Wellness
05.2014 - 08.2017
Elderly Caretaker
NM Advocacy Partners
01.2012 - 05.2014
Bachelor of Arts - English Literature
Central New Mexico Community College
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