Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Orsborn

Port Hadlock

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence. With integrity as a guiding principle, brings compassion and a strong work ethic to every task at hand.

Overview

13
13
years of professional experience

Work History

Office Manager

Olympic Smile Care
06.2021 - Current
  • Billing and accounts receivable, Insurance verification and accounting, Hiring and training staff, Oversee day to day operations, scheduling, referrals, scanning, faxing, handling multi-line phones
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Receptionist

Olympic Smile Care
05.2019 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Care Team Support Infusion

Jefferson Healthcare
11.2017 - 05.2019
  • Epic experience, registering patients, inputting and updating insurance information, referrals incoming and outgoing, obtaining authorization for upcoming treatments and imaging, submitting SAR for VA authorization, checking orders internally and externally for infusion center and wound center
  • Scheduling follow up appointments for wound care, infusion and oncology coinciding with treatment plans

Lead Dental Assistant

Olympic Smile Care
03.2017 - 11.2017
  • Seating patients in operatory, taking blood pressures, going over dental and medical histories, documenting necessary treatment, assisting chairside with Doctors, operate in a full digital office with knowledge of Open Dental software
  • Assist with front office, scheduling patients, answering phones, room and instrument sterilization

Dental Assistant

David T. Chuljian DDS
09.2012 - 03.2017
  • Reception, answering phones, scheduling, processing payments and balancing till, submitting x-rays and narrative to insurance companies for payment
  • Chairside assisting, Surgical procedures, Restorative procedures, Posterior composites, Cerec assisting (prep and seating), Pre operative and Post operative instructions, Room set up and disinfection, Instrument processing

Education

Registered Dental Assistant -

Everest College
01.2010

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Administrative support

Timeline

Office Manager

Olympic Smile Care
06.2021 - Current

Receptionist

Olympic Smile Care
05.2019 - 06.2021

Care Team Support Infusion

Jefferson Healthcare
11.2017 - 05.2019

Lead Dental Assistant

Olympic Smile Care
03.2017 - 11.2017

Dental Assistant

David T. Chuljian DDS
09.2012 - 03.2017

Registered Dental Assistant -

Everest College

Similar Profiles

CREATE PROFILE
Stephanie Orsborn