Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie Ortega

Stephanie Ortega

Santa Maria,CA

Summary

Polite and accommodating front' desk clerk bringing 11 years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Overview

4
4
years of professional experience

Work History

Hotel Night Auditor

Co.fort inn
Santa Maria , CA
02.2007 - 09.2010

Worked with and front clerk to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.

  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.

Education

Some College (No Degree) - Emt

Allan Hancock College
Santa Maria, CA

Skills

  • Fluent in english and spanish
  • Hospitality services
  • Conflict management
  • Administrative skills

Timeline

Hotel Night Auditor

Co.fort inn
02.2007 - 09.2010

Some College (No Degree) - Emt

Allan Hancock College

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