Stephanie Ortiz
Avondale,AZ
Summary
Positive and upbeat retail sales professional and people- person with 10+ years of related experience. Skilled in merchandising products, organizing inventory and keeping accurate registers. Effortlessly assist customers to complete purchases and individual loyalty to the brand.
Diligent warehouse associate always ready for challenging work. Completes assignments on time and consistently exceeds performance targets. Reliable in completing quality work and following safety protocols. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
2025
2025
years of professional experience
Work History
Photography Assistant
The RealReal
Phoenix, AZ
12.2023 - Current
- Dressed mannequin with the appropriate styling guides, and photographed items
- Evaluated photos taken during shoots to determine which ones should be kept or discarded.
- Loaded film into cameras as well as unloaded it after each session was completed.
- Ensured that all safety precautions were followed while working on location at various sites.
- Saved and archived images and maintained master image library for future use.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Tested equipment prior to use, verifying good working order.
- Selected and adjusted subjects, equipment, and lighting to achieve desired effects.
- Uploaded digital images for editing, archiving and electronic transmission.
- Kept a clean, organized work space.
- Met a daily quota of items to be photographed.
- Maneuvered between two computer monitors using different system programs at the same time.
Warehouse Associate
Thredup Distribution Center
Phoenix, AZ
09.2021 - 10.2023
- Used pallet jacks to move items to and from warehouse locations.
- Collected stock location orders and printed requests to maintain inventory control.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated orders in internal database.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- New hire trainer, W@H customer service representatives coaching.
- Lead assistant consisting of taking over lead responsibilities when needed.
- Team player of the culture warriors in charge of making sure the workers were heard when giving ideas to better working environment and presenting them to upper management.
General, Lead Sales Associate
Dollar, Buckeye
, Az
03.2021 - 09.2021
- Observed sales team and customer behaviors to minimize shrinkages from misuse or theft
- Reviewed transactions regularly for accuracy and reconciled cash through shifts to minimize losses
- Processed special customer requests such as backorder items, refunds, and exchanges
- Set up clearance sections to move out older items and make way for seasonal products
- Supported management in creating enjoyable shopping experiences by expertly handling customers' complaints
- Managed store merchandise, including preparing for new product lines and optimizing merchandising for maximum sales
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Minimized loss by watching for and recognizing security risks and active theft
- Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
- Calculated sales prices and total purchases, and processed cash or credit transactions.
Cafeteria Worker
Fowler School District
Phoenix, Az
08.2018 - 05.2020
- Prepared ingredients and packaged side items ahead of busy periods
- Helped serve food on service line to efficiently distribute main and side dishes
- Washed dishes and utensils, food service bins, and counters during and after service
- Monitored food at serving areas to check on fresh appearance and proper holding temperatures
- Planned food production to coordinate with meal serving hours
- Determined amount and type of food and supplies required to successfully meet daily menus and expected demand
- Used commercial kitchen equipment to prepare and cook menu items
- Kept customer and worker stations well-stocked with supplies, including utensils, napkins and drink materials
- Followed safety standards in handling food, maintaining food at correct temperatures prior to serving
- Maintained presentable and well-stocked salad bars and food stations for customers
- Washed serving equipment and table condiment holders regularly to protect customers
- Took orders from customers and punched them into Point of Sale (POS) System.
Sales Associate
Xi Clothing
Tempe, Az
01.2013 - 12.2015
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
- Restocked front lanes and displays, following established merchandising procedures and standards
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions
- Assisted with store recovery to maintain clean and organized sales floor throughout shift
- Promoted safety initiatives to increase awareness and maintain risk-free environment
- Unboxed and restocked merchandise into attractive displays
- Contributed to store shrink-reduction goals and programs
- Monitored customers for signs of fraud and theft to prevent store losses
- Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences
- Welcomed guests and offered quick assistance to handle diverse needs
- Processed returns and exchanges in line with store policies
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
- Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal
- Engaged customers and built connections to drive long-term sales
- Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
Coordinator
COORDINATOR APDC Services
Education
High School Diploma -
Maryvale High School
Skills
- Inventory control
- Employee training
- POS operation
- Product merchandising
- Issue refunds
- Operate cash registers
- Customer service
- Manage inventory
- Motivation
- Creative thinking
- Problem-solving
- Task prioritization
- Leadership and Team Building
- Shipping and Receiving
- Order Picking
- Loading and Unloading
- Pallet Jack Operations
- Wrapping and Boxing
- Freight Labeling
- Invoice Verification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Photography Assistant
The RealReal
12.2023 - Current
Warehouse Associate
Thredup Distribution Center
09.2021 - 10.2023
General, Lead Sales Associate
Dollar, Buckeye
03.2021 - 09.2021
Cafeteria Worker
Fowler School District
08.2018 - 05.2020
Sales Associate
Xi Clothing
01.2013 - 12.2015
High School Diploma -
Maryvale High School
Coordinator
COORDINATOR APDC Services
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