STEPHANIE PACHECO
Moreno Valley,CA
Summary
Self-motivated individual with an understanding of customer satisfaction seeking a regular, permanent position.
Overview
8
8
years of professional experience
Work History
General Merchandise Clerk
Stater Bros.
10.2023 - Current
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Managed inventory by stocking shelves and rotating products to minimize waste.
- Participated in team meetings to discuss store goals, policies, and strategies for improvement.
Bartender
Shark Bar
03.2020 - Current
- Mix beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Register sales on a cash register by scanning items, itemizing and totaling customer purchases.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Service Representative
24 Hour Fitness
06.2016 - 03.2020
- Checked in 50-100 members daily depending on the scheduled shift.
- Greeted members with a friendly and positive attitude.
- Provided potential members with enrollment information.
- Managed member accounts by using computer based generated systems.
- Answered 15-20 telephone calls daily about class schedules, accounts, locations.
- Ensured customer satisfaction by implementing interpersonal skills and quickly analyzing potential problems that may arise.
Timeline
General Merchandise Clerk
Stater Bros.
10.2023 - Current
Bartender
Shark Bar
03.2020 - Current
Service Representative
24 Hour Fitness
06.2016 - 03.2020