Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in customer service, problem solving, working well as a team, and time management. I have experience in training new employees at this company as well as adapting to change easily.
Overview
5
5
years of professional experience
Work History
Team Associate
Sheetz
11627 Nokesville Rd, Bristow, VA 20136
02.2019 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Trained new team members by relaying information on company procedures and safety requirements.
Continuously checked products for quality assurance according to strict guidelines.
Worked different stations to provide optimal coverage and meet production goals.
Operated register to process payments and collect cash payment for order totals.
Maintained productive, efficient approach to all tasks.
Resolved issues quickly to maintain productivity goals.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Addressed and resolved customer complaints in polite and professional manner.
Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
No Degree - Health Sciences
Northern Virginia Community College
Manassas, VA
05.2024
High School Diploma -
Osbourn Park High School
Manassas, VA
06.2021
Skills
Fluent in Spanish
Communications
Customer Service
In-Store Support
Adapt to Diverse Groups
Time Management
Excellent People Skills
Dispute Mediation
Multitasking Strengths
Active Learning
Languages
Spanish
Native or Bilingual
CPR trained
It is a high school graduation requirement to have CPR training so I have that complete.