Stephanie Palagi
Peoria,AZ
Summary
Dynamic leader with a proven track record at A&D Funding Inc, excelling in operations management and staff development. Spearheaded marketing and inventory strategies, boosting sales and reducing waste, while fostering strong vendor and customer relationships. Skilled in financial reporting and customer service, achieving significant revenue growth and high project success rates through strategic business management.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
A&D Funding Inc
07.2007 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Interacted well with customers to build connections and nurture relationships.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Diamond Essentials - Diamontology
GEMOLOGICAL INSTITUTE OF AMERICA
Carlsbad, CA03-2017
High School Diploma -
MOUNTAIN RIDGE HIGH SCHOOL
GLENDALE, AZ01-2003
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Financial reporting
- Vendor relationship management
- Customer retention
- Customer service
- Relationship building
- Business management
Timeline
Assistant General Manager
A&D Funding Inc
07.2007 - Current
Diamond Essentials - Diamontology
GEMOLOGICAL INSTITUTE OF AMERICA
High School Diploma -
MOUNTAIN RIDGE HIGH SCHOOL
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