Stephanie panzera
St Lucia
Summary
I am a highly motivated and adaptable individual with a strong passion for learning and hands-on experience. Currently I am in my second year at The University of Queensland (UQ) studying a Bachelor of Commerce majoring in Accounting and Finance. I am eager to gain practical experience in a graduate role that aligns with my studies and values. Balancing work and study, I thrive in dynamic environments and remain flexible to take up new opportunities. My experience in leadership, teamwork, and customer service has strengthened my ability to collaborate effectively and lead with confidence. I am looking to develop expertise, add value, and thrive in a firm that prioritises excellence and continuous growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kookai - Retail Sales Assistant
Keeley Le May
01.2024 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
Assisting in Outdoor Recreation
Neville Willis
06.2023 - 07.2023
- Engaged participants in recreational activities and team-building exercises
- Supervised a group of 10 adolescents and scheduled activity sessions and aided them with course work
- Planned, evaluated and helped supervise scheduled activities
Cashier
Martin Pennay - Fresh Meats
10.2022 - 02.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Christmas Retail Assistant
Flavours of the Sunshine Coast Pop up Store
12.2021 - 02.2022
- Maintained excellent attendance record, consistently arriving to work on time
- Served customers and followed outlined steps of service
Work Experience - Cooroy Physio
Michael Ryan
03.2021 - 04.2021
Bella Kim Farm Rak (Fish and Chip Shop)
01.2020 - 03.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Followed food safety procedures outlined in company policies and health and sanitation regulations
Education
ATAR - 92.6
Sunshine Coast Grammar School
Forest Glen, QLD11.2023
Bachelor of Commerce - Accounting And Finance
University of Queensland
St Lucia, Brisbane11-2026
Camelot Rise Primary School
Melbourne, VIC11.2016
Skills
- Communication
- Reliable
- Teamwork
- Punctuality
- Problem Solving
- Customer Service
Certification
- Cert II in Outdoor Recreation, 2023
- First Aid Certificate, 2023
- Certificate in Open Water Scuba Diving, 2023
- Surf Rescue Certificate, 2019
Accomplishments
- Received the Kings College Dr Mary Mahoney AO Scholarship - (given to a female student attending King’s College and is awarded on the basis of leadership and community involvement) 2024
- Runners up in UQ Social Netball 2024
- Year 12 Sport Bradman House captain 2023 - leadership skills and contribution to the school community.
- Academic and Endeavour distinctions awards at annual awards ceremonies 2017-2022.
Personal Endeavours
- Part of the Australian Girls' Choir (AGC) in Brisbane and Melbourne from 2016-2021. AGC is Australia's leading performing arts organisation for girls. In 2019 I auditioned and qualified for the senior and highest choir level.
- Performed at Lord Mayor's Citizenship Ceremony in the City Town Hall (2021).
- Performed at the Volvo Truck launch (2021).
- The Queensland Tourism Awards - Performed at the Brisbane convention and exhibition centre (2021).
- Annual concerts at QPAC.
Community Service
- Partook in the 40 Hour Famine and completed a 40k run over 4 days (10k every day), raised almost $500 to support world hunger. 2023.
- Ran the 10k Sunshine Coast Marathon 2023.
- Participation in events including beach clean ups, car washes, backyard blitz's all throughout schooling.
- ‘Grammar Helping Hands’ school program - multiple beach blitz clean-ups, and car washes supporting the Bloom hill Cancer foundation. I have also Volunteered at the Shack Community Centre in Nambour in support for homelessness by helping out cooking meals and donating food.
- Volunteering at the Boost Mobile Gold Coast Pro surfing comp with Bond University 2023.
Timeline
Kookai - Retail Sales Assistant
Keeley Le May
01.2024 - Current
Assisting in Outdoor Recreation
Neville Willis
06.2023 - 07.2023
Cashier
Martin Pennay - Fresh Meats
10.2022 - 02.2023
Christmas Retail Assistant
Flavours of the Sunshine Coast Pop up Store
12.2021 - 02.2022
Work Experience - Cooroy Physio
Michael Ryan
03.2021 - 04.2021
Bella Kim Farm Rak (Fish and Chip Shop)
01.2020 - 03.2021
Camelot Rise Primary School
ATAR - 92.6
Sunshine Coast Grammar School
Bachelor of Commerce - Accounting And Finance
University of Queensland
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