Stephanie Pargas
Orlando,FL
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly individual promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
4
4
years of professional experience
Work History
Community Manager
Venture X
09.2022 - Current
- Handled logistics and lease contracts, effectively scheduled appointments, tours, and events.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Developed and maintained successful relationships with members, vendors, and suppliers.
- Greeted customers and answered questions regarding mail pick up times and placed mail into sorted mailboxes.
- Established working relationships with clients by organizing various events as well as coordinating events for larger parties.
Barista
Starbucks
02.2022 - 09.2022
- Prepare and serve coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Close store and prep for morning shift.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Pet Supermarket Inc.
05.2021 - 11.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built trusting relationships with customers by making personal connections.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Shift Leader
Diced
11.2020 - 05.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Offered clear and precise corrective feedback with direction for improvement and next steps.
Cashier/Crew Trainer
McDonald's
02.2020 - 11.2020
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Organized food items on serving trays and in carry-out packages.
- Operated grills, deep fryers, and griddles safely to avoid accidents or injury.
Education
Associate of Science - Psychology
Valencia College
Orlando, FLHigh School Diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL05.2021
Skills
- Customer service
- Bilingual (English and Spanish)
- Critical Thinking
- Proficient in Microsoft Office
- Administrative Support
- Financial Management
Timeline
Community Manager
Venture X
09.2022 - Current
Barista
Starbucks
02.2022 - 09.2022
Sales Associate
Pet Supermarket Inc.
05.2021 - 11.2021
Shift Leader
Diced
11.2020 - 05.2021
Cashier/Crew Trainer
McDonald's
02.2020 - 11.2020
Associate of Science - Psychology
Valencia College
High School Diploma -
Hialeah-Miami Lakes Senior High School
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