Stephanie Parham
Phoenix,AZ
Summary
To enhance my career in a position where my skills, education, and knowledge can be utilized in a professional setting, providing quality care.
Overview
12
12
years of professional experience
Work History
Medical Records Specialist
Lifewell Behavioral Wellness
06.2016 - Current
- Responsible for the administrative tasks of maintaining patient records according to HIPAA standards
- Exporting patient information from EHR
- Recordkeeping; maintaining medical information in accordance with HIPAA standards
- Releasing information to patients, healthcare facilities and other covered entities
- Validate requests and authorizations for the release of medical information.
Behavioral Health Technician
Lifewell Behavioral Wellness
01.2023 - Current
- Monitor/supervise clients at all times
- Ensure clients adhere to facility rules
- Conducted client rounds to check on residents.
- Taught clients how to complete basic household chores and prepare food.
- Support & Intervention - verbally support clients as needed in times of confusion, or escalation maintaining appropriate boundaries
- De-escalation of situations through nonviolent crisis interventions
Customer Service/Front Desk Receptionist
Rio Vista Post Acute and Rehabilitation
01.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Medical Assistant
El Rio Health Center
09.2012 - 11.2013
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
GED -
Pima Community College
01.2013
Medical Assistant - undefined
Everest College
01.2007
Skills
- Document Scanning
- Medical terminology proficiency
- Patient confidentiality
- Records request handling
- Data Entry
- Scheduling
- Security awareness
- Organization skills
- Multitasking and prioritization
- Customer/Client relations
- Positive and professional
- Scheduling appointments
- Behavioral Management
- Mental Health Support
- Substance abuse experience
Additional Information
Trained in Nonviolent Crisis Intervention, Cultural Diversity, Small Group Facilitation, CPR First Aid, Level 1 Fingerprint Clearance Card
Timeline
Behavioral Health Technician
Lifewell Behavioral Wellness
01.2023 - Current
Customer Service/Front Desk Receptionist
Rio Vista Post Acute and Rehabilitation
01.2022 - 04.2023
Medical Records Specialist
Lifewell Behavioral Wellness
06.2016 - Current
Medical Assistant
El Rio Health Center
09.2012 - 11.2013
GED -
Pima Community College
Medical Assistant - undefined
Everest College
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