Stephanie Parker

Oxford,AL

Summary

Hardworking and passionate New Flyer employee with strong organizational skills eager to secure a Quality Assurance Administrator position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Painter II / Assembler II

New Flyer of America

Anniston, AL

06.2021 - Current

Improved customer relations through strong communication skills and attention to detail in all projects.
Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Provided exceptional customer service in addressing concerns or changes during the course of projects.
Optimized decal application techniques to minimize waste.
Ensured customer satisfaction, addressing and resolving any issues with decal applications promptly.
Conducted final work check to assess quality and make corrections if necessary.
Interacted with buyers to report progress and verify timetable for completed work.
Excelled under tight deadlines without sacrificing quality or buyer satisfaction.
Worked different stations to provide optimal coverage and meet production goals. 9400, 9500 and Final Verification.
Assisted in training new employees, sharing best practices for efficient product assembly and quality control procedures.
Enhanced team performance by effectively collaborating with coworkers to meet or exceed production targets.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated production machinery safely to reduce workplace accidents. Driving buses, operating lifts and safety harnesses.
Adapted to rapidly changing production schedules and priorities, demonstrating flexibility and strong work ethic.
Utilized blueprints, schematics and diagrams to accurately complete tasks.
Maintained detailed records of production and assembly processes.

Front Desk Receptionist

Hilton Garden Inn Hotel

Oxford, Al.

03.2017 - 02.2020

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Organized, maintained and updated information in computer databases.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

High School Diploma -

Lakeside High School

Lake Elsinore, CA

06.2010

Skills

Strong Work Ethic
Attention to Detail

Team Player
Punctual and Dependable

Languages

Spanish

Native or Bilingual

Timeline