Stephanie Parra Garcia
Newark,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
Work History
Accounts Receivable Specialist
STN, Inc.
11.2021 - Current
- Utilized Microsoft Excel & QuickBooks to manage invoices and payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Developed and maintained positive relationships with clients to maximize collections.
- Generated monthly accounts receivable reports to submit developments for management review.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Office Coordinator
STN, Inc.
- Schedule, maintain, and update calendar events, ensuring seamless coordination and timely execution.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Plan and organize internal and external programs and events, managing logistics and ensuring successful outcomes.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Successfully executed partner events, achieving participant satisfaction rate of 95%.
- Maintained, updated, and organized company files
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Prepare executive and team meetings, utilizing efficient planning techniques.
- Interacted with customers by phone, email, or in-person to provide information
Education
Associate In Arts - Liberal Arts - Social And Behavioral Sciences
De Anza College
Cupertino, CASkills
- QuickBooks
- Adobe Software Proficiency
- Google Suite
- Microsoft Office (Excel, Powerpoint, Outlook)
- Salesforce CRM
- Meeting Coordination and Support
- Customer and Client Relations
- Meeting Organization
- Organizational Skills
Languages
Spanish (Native)
Timeline
Accounts Receivable Specialist
STN, Inc.
11.2021 - Current
Office Coordinator
STN, Inc.
Associate In Arts - Liberal Arts - Social And Behavioral Sciences
De Anza College
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