Stephanie Parrish
850 White Rd Montgomery City,MO
Summary
Efficient Office Assistant with experience answering calls and in-person inquiries, diligent, flexible, hardworking, personable, respectful attitude when dealing with clients and colleagues and professionally committed to satisfying customer needs and meeting office demands. Have the ability to handle challenges and excellent time management and very motivated to join a team to achieve company goals.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
All Service Insurance
Hermann, MO
01.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Turned in and process claims for clients.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Office Clerk/Front Desk Receptionist
Natures Organic Haven
Hermann , MO
02.2019 - 11.2024
- Greeted customers and phone calls to handle questions or direct to appropriate staff.
- Organized files, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Dispersed incoming mail to correct recipients throughout the office.
- Completed invoices, checks and paperwork for Organic Certification.
- Manually maintained and updated filing.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Copied, sorted and filed records of office activities and business transactions.
Business Owner/Family Daycare Educator
Self-employeed
Montgomery City, MO
02.1999 - 02.2019
- Tended to the educational, nutritional, emotional and social needs of the children in my care.
- Supervised recreational activities, helping their development.
- Active listener, self-control and patience.
- Decision making skills.
- Prioritize tasks.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Education
High School Diploma -
Shawnee Mission High
KS05-1992
Skills
- Call Management
- Data Collection
- Inbound and Outbound Calling
- Information Security
- Customer Service
References
References available upon request.
Timeline
Customer Service Representative
All Service Insurance
01.2024 - Current
Office Clerk/Front Desk Receptionist
Natures Organic Haven
02.2019 - 11.2024
Business Owner/Family Daycare Educator
Self-employeed
02.1999 - 02.2019
High School Diploma -
Shawnee Mission High
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