Stephanie Parrish
Losantville,IN
Summary
Organized Housekeeping Manager experienced in implementing efficient cleaning methods and leading teams to high productivity. Achieved superior standards through effective inventory management and quality control. Focused on enhancing team performance and customer satisfaction through strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Housekeeping Manager
Mount Ascension transitional care of cascadia
Helena, Montana
04.2023 - 10.2026
- Supervised housekeeping operations for transitional care resident rooms and common areas. Along with long term care residential cleaning.
- Implemented infection control cleaning protocols across cascadia care spaces.
- Coordinated housekeeping schedules with nursing and care teams.
- Trained housekeeping staff on safety, sanitation, and facility standards.
- Inspected rooms, bathrooms, and hallways for cleanliness and readiness.
- Managed linen, cleaning supplies, and storage areas.
- Addressed resident and staff cleaning requests with timely service.
- Removed waste and handled disinfecting tasks per care facility procedures.
- Resolved customer complaints in a timely manner.
- Procured cleaning supplies to maintain inventory levels, including linens, chemicals, and amenities.
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Conducted regular meetings with housekeeping staff to discuss performance issues.
- Assisted in budget preparation related to labor costs, materials and supplies expenses.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Created training programs for new hires including orientation sessions on corporate policies and procedures.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Skywest commercial cleaning
Nate Caldwell
Helena, Mt
03.2021 - 04.2023
- Sanitized high-touch surfaces using approved cleaning chemicals and disinfectants.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned offices, restrooms, and common areas for commercial cleaning employer standards.
- Swept, mopped, vacuumed, and polished floors in busy workspaces.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Collected trash and recyclables following commercial waste disposal procedures.
- Collected trash from floors within hallways, bathrooms and work areas.
- Restocked soap, paper products, and restroom supplies across client locations.
- Monitored supply closets and reported cleaning material needs to supervisors.
- Inspected rooms for cleanliness and corrected missed areas before departure.
- Followed safety procedures, PPE use, and infection control practices daily.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Education
Warrensburg High School
Warrensburg , MOSkills
- Infection control
- Sanitation standards
- Cleaning and sanitation
- Quality assurance and control
- Quality improvements
- Facility inspection
- Floor care
- Waste disposal
- Staff scheduling
- Scheduling and planning
- Budget preparation
- Supply procurement
- Inventory control
- Supply ordering
- Linen management
- Task delegation
- Team leadership
- Training and mentoring
- Supervisory skills
- Effective communication
- Customer service-focused
- Conflict resolution
- Problem solving
- Attention to detail
- Team building
- Policy writing
- Dusting furniture
- Cleaning practices
Timeline
Housekeeping Manager
Mount Ascension transitional care of cascadia
04.2023 - 10.2026
Skywest commercial cleaning
Nate Caldwell
03.2021 - 04.2023
Warrensburg High School