Stephanie Partida
Los Angeles,CA
Summary
Motivated professional with a strong background in patient care and referral coordination. Known for excellent time management and emotional support, ready to contribute to improved patient outcomes and team collaboration.
Overview
7
7
years of professional experience
Work History
Certified Nurse assistant
Highland park skilled nursing & wellness centre
Los Angeles, California
01.2023 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization in patient care areas.
- Documented patient care information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Assisted in transferring patients safely using proper techniques and equipment.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Supplied, collected and emptied patient bedpans on frequent basis.
Referral Coordinator
saint johns community health
Los Angeles, California
08.2023 - 05.2024
- Coordinated patient referrals to specialists and services within the community health network.
- Maintained accurate and up-to-date patient records in electronic health systems.
- Communicated effectively with patients to schedule appointments and provide information.
- Organized and prioritized referral requests to enhance workflow efficiency.
- Assisted patients in navigating insurance verification for specialty services.
- Monitored referral outcomes to improve patient care pathways within the organization.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Coordinated with external agencies to ensure timely processing of referrals.
- Performed data entry related to referrals into electronic health record systems.
- Communicated regularly with patients regarding their care plans following a referral.
- Reviewed data obtained from referring physicians for completeness and accuracy.
- Managed daily patient referrals daily through multi-line telephone system.
- Participated in regular meetings to discuss referral strategies, network expansion, and program performance metrics.
- Assisted in training new employees on the organization's policies for making referrals.
- Maintained accurate and up-to-date patient records, including referral status and follow-up information.
- Conducted follow-up with patients and healthcare providers to ensure satisfaction and address any concerns post-referral.
- Utilized various healthcare IT systems to schedule appointments and communicate with medical professionals and patients.
Restorative Aide
Saint John of god retire & care
Los Angeles, California
03.2019 - 03.2023
- Observed patients while they completed daily living activities such as eating, bathing, grooming.
- Helped residents navigate stairs safely using appropriate assistive devices such as walkers or canes.
- Provided emotional support to residents who were feeling anxious or depressed about their health condition.
- Assisted nursing staff with patient care, including dressing changes, transferring and ambulation.
- Organized restorative supplies and equipment for use by nursing staff or physical therapists.
- Demonstrated safe lifting techniques when transferring or repositioning patients from bed to chair and wheelchair.
- Maintained records of patient treatments and activities using computer software programs.
- Assisted certified nurses in providing medical treatments such as wound care or administering medications.
- Participated in team meetings regarding patient care plans and goals set forth by physicians.
- Performed range of motion exercises with patients to improve mobility and flexibility.
- Modified exercise routines according to individual needs of each resident based on physician orders.
- Assisted with positioning of residents for comfort and safety during treatments and activities.
- Provided restorative exercises and activities to patients in accordance with established protocols.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Recorded detailed prognosis, treatment, responses, and progress notes in patient charts.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Collaborated with PT to assist in assessment and modifications to plan of care.
- Conducted therapeutic exercises and manual therapy techniques under the supervision of a physical therapist.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
High School Diploma -
C4L Academy
Irvine, CA06-2025
Some College (No Degree) - Medical Billing & Coding
UEI College
West Covina, CA08-2023
Some College (No Degree) - certified nurse assistant
Genova Health Institute
Los Angeles, CA12-2018
Skills
- Patient care
- Effective communication
- Vital signs monitoring
- Team collaboration
- Time management
- Emotional support
- Preparing meals
- Direct patient care
- Range of motion exercises
- Collecting vital signs
- Safety precautions
- Able to lift 100 pounds
- Recording vital signs
- Compassionate caregiver
- Urinary catheter care
- Dressing assistance
- Patient lifting
- Assisting with personal grooming
- Vital sign recording
- Care plan implementation
- Trustworthy companion
- Data entry
- EHR management
- Medical records management
- Maintaining privacy
- EMR / EHR
- Medical office administration
- Electronic health records
- Referral coordination
Languages
English
Professional
Spanish
Professional
Timeline
Referral Coordinator
saint johns community health
08.2023 - 05.2024
Certified Nurse assistant
Highland park skilled nursing & wellness centre
01.2023 - Current
Restorative Aide
Saint John of god retire & care
03.2019 - 03.2023
High School Diploma -
C4L Academy
Some College (No Degree) - Medical Billing & Coding
UEI College
Some College (No Degree) - certified nurse assistant
Genova Health Institute