Stephanie Pasillas

• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
• Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
• Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
• Promoted a safe work environment by adhering to health and safety regulations while performing duties.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
• Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Rotated linens in storerooms and replenished when supplies ran low.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Washed and put away kitchen dishes, utensils and glassware.
• Returned emptied garbage receptacles to proper locations.
• Hang, cleaned and rehung draperies to maintain freshness.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Polished fixtures to achieve professional shine and appearance.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Sorted, laundered and put away various laundry items.
• Handled requests for extra linens, toiletries and other supplies.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Changed bed linens and collected soiled linens for cleaning.
• Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
• Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
• Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
• Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
• Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
• Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
• Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
• Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
• Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
• Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
• Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
• Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
• Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
• Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
• Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
• Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
• Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Responded to requests from patrons for linens and toiletries.
• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
• Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
• Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
• Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
• Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
• Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.

Made breakfast clean up bar sometimes helped other clean rooms most of the time I goty own clip board and clean my own rooms

Clean rooms did laundry ... Front desk checked room

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Took care of elderly people. Feed them do daily activities with them bath them change him

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted patients with self-administered medications.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.