Stephanie Patro
Prospect Pk.,PA
Overview
24
24
years of professional experience
Work History
Bartender/ Server
The Reef Seafood and Steak
11.2015 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server/ Bartender
A Taste of Key West
04.2015 - 09.2015
- Maintained a neat, professional appearance
- Attained customers’ needs
- Followed procedures to execute services to the customers in a timely manner
- Maintained a Positive Professional Relationship with staff members
- Ability to build strong customer relationships.
Pre K Counts Lead Teacher
Today's Child Learning Center
07.2012 - 06.2014
- Planned and Implemented Lesson Plans
- CPR/First Aid Training, Clearances, Criminal Background Check
- Daily Reports/ Assessments and Evaluations
- Encouraged students’ participation by providing interactive activities
- Created a classroom environment that was stimulating, encouraging and adaptive to student needs
- Classroom and Time Management
- Stimulated emotional, intellectual, and social growth of students
- Attended In-Service Trainings and Staff Meetings
- Establish routines and provide positive guidance.
Lead Toddler Teacher
Today’s Child Learning Center
11.2009 - 07.2012
- Planned and Implemented Lesson Plans
- CPR/First Aid Training, Clearances, Criminal Background Check
- Daily Reports/ Assessments and Evaluations
- Encouraged students’ participation by providing interactive activities
- Focused on Self Help Skills (Potty Training, Proper Hand Washing, etc.)
- Attended In-Service Trainings and Staff Meetings
- Establish routines and provide positive guidance.
Pre-K Counts Lead Teacher
Today’s Child Learning Center
12.2007 - 11.2008
- Planned and Implemented Lesson Plans
- CPR/ First Aid Training
- Student Evaluations/ Assessments
- Encouraged Parent and Community Involvement
- Created a classroom environment that was stimulating, encouraging and adaptive to student needs
- Classroom and Time Management
- Stimulated emotional, intellectual, and social growth of students.
Food and Beverage Supervisor (Restaurant)
Ramada Inn
11.2006 - 12.2007
- Anticipated Customer requests and needs
- Created Weekly schedule for the staff
- Handled any complaints in a timely manner
- Engaged in Multi-tasking during each shift
- Maintained a Professional Relationship with staff members
- Assisted staff when necessary (changing over tables, polishing silverware, carrying out food, etc.)
Claims Adjuster
American Independent Insurance
11.2005 - 11.2006
- Investigated, evaluated, negotiated and resolved automobile claims
- Determined coverage and liability
- Communicated with insureds, claimants, and other parties involved in a positive manner concerning the loss
- Established appropriate loss and expense reserves
- Documented claims files accurately and in a timely manner
- Maintained an advance understanding of all policy coverages
- Expressed determination and motivation to function in high-pressure situations
- Demonstrated proficiency in various computer programs, i.e
- Microsoft Outlook, Microsoft Word, and Microsoft Excel.
Banquet Waitress /Bartender
Harry’s Savoy Grill and Ballroom
01.2000 - 11.2005
- Participated in all banquet operations
- Maintained a neat, professional appearance
- Attained customers’ needs
- Followed procedures to execute services to the customers in a timely manner
- Set up Premium and Deluxe Bars for the parties
- Attended DABC Classes every 4 years to be permitted to serve alcohol.
Education
Bachelor’s Degree in Early Childhood and Elementary Education -
Pennsylvania State University
01.2005
Skills
- Excellent communication skills
- Problem solver
- Fast learner
- Energetic work attitude
- Ability to build strong customer relationships
- Team player
- Experience in banquet operations on and off-site catering
- Strong restaurant serving experience
- Professional demeanor
- Detail oriented
- Customer Satisfaction
- Extensive food/beverage knowledge
- Food and beverage handling
- Exceptional multitasker
- Ability to work fast and accurately
- Proven leadership skills
- Liquor, Beer and Wine Knowledge
Timeline
Bartender/ Server
The Reef Seafood and Steak
11.2015 - 06.2024
Server/ Bartender
A Taste of Key West
04.2015 - 09.2015
Pre K Counts Lead Teacher
Today's Child Learning Center
07.2012 - 06.2014
Lead Toddler Teacher
Today’s Child Learning Center
11.2009 - 07.2012
Pre-K Counts Lead Teacher
Today’s Child Learning Center
12.2007 - 11.2008
Food and Beverage Supervisor (Restaurant)
Ramada Inn
11.2006 - 12.2007
Claims Adjuster
American Independent Insurance
11.2005 - 11.2006
Banquet Waitress /Bartender
Harry’s Savoy Grill and Ballroom
01.2000 - 11.2005
Bachelor’s Degree in Early Childhood and Elementary Education -
Pennsylvania State University
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