STEPHANIE PATTERSON
Washington,DC
Summary
Imaging professional equipped to contribute significantly to medical imaging teams. Adept at preparing and organizing imaging materials to streamline operations and support diagnostic needs. Known for collaborative efforts and adaptability, ensuring reliability and responsiveness in dynamic environments. Skilled in maintaining accurate records and delivering high-quality patient care.
Overview
2026
2026
years of professional experience
Work History
Imaging Assistant
Washington Hospital Center
01.2025 - Current
- Assisted radiologists in obtaining high-quality images by positioning patients accurately and effectively.
- Reduced wait times for patients by swiftly transporting them to and from the imaging department when needed.
- Positioned imaging films for review and supported technologist during film processing tasks.
- Assisted in the training and orientation of new staff members, contributing to a smooth onboarding process within the department.
- Collaborated with healthcare team members to provide optimal patient care during IV administration.
Medical Assistant
Bluerock Primary Care
11.2024 - 01.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Admin Assistant
Dulles Airport
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
Customer Service Representative
MGM GRAND Hotel
01.2023 - Current
- Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
- Increased efficiency and team productivity by promoting operational best practices.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Reliable Customer Service Representative with experience in administrative roles and managing office operations.
- Effectively supports business leaders and teams with strong organizational and communication skills.
- Demonstrates a consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Front Desk Receptionist
Old Town Massage Center
01.2018 - 01.2020
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Administered Guest Check In and scheduled appointments.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Performed Insurance Verification and processed payments.
Education
Medical assisting - Phlebotomy, Administrative courses
Career Techincal Institute
05.2025
High school or equivalent -
Potomac High School
01.2014
Skills
- Time management
- Multi-Line Phone Systems
- Administrative Support
- Adaptability
- Front Office Support
- Clerical duties
- Payment Processing
- Medical terminology
- Hospitality service expertise
- Venipuncture
- Blood collection & handling safety
- Patient care
- Empathizing
- Electronic health records
- Communication
- Microsoft Excel
- Data entry
- Patient documentation
- Anatomy
- IV insertion
- Sterile technique
Timeline
Imaging Assistant
Washington Hospital Center
01.2025 - Current
Medical Assistant
Bluerock Primary Care
11.2024 - 01.2025
Customer Service Representative
MGM GRAND Hotel
01.2023 - Current
Front Desk Receptionist
Old Town Massage Center
01.2018 - 01.2020
High school or equivalent -
Potomac High School
Admin Assistant
Dulles Airport
Medical assisting - Phlebotomy, Administrative courses
Career Techincal Institute
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