Stephanie Payne
Mena,AR
Summary
I’ve been in the market research industry since 2006. I’ve been around the block working with various methodologies and interviewing thousands of respondents. Seasoned veteran who has seen a lot and also humble enough to admit there is always something to learn! I believe in being a curious, tenacious, honest, and ethical person.
Overview
18
18
years of professional experience
Work History
Project Manager, Quantitative Research
Atlas Primary
12.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Manage projects, communicate directly with clients, and ensure high levels of client-satisfaction
- Provide clients with daily status updates and resolve inefficiencies to help streamline processes
- Recommend and suggest solutions to clients to meet project’s requirements
- Complete projects on schedule and within budget
- Ensure survey screeners are programmed correctly by testing links and verifying data
- Work with and manage multiple vendors and internal recruiting teams
- Actively track and report across all sample recruiting methodologies
- Act as a liaison between internal and external client field management teams to ensure adherence to project plans
- Debrief with field teams to identify inefficiencies; identify and implement future process improvements and best practices
- Work with supervisor to verify project revenue and expenses
Market Research Fielding Coordinator
Science And Medicine Group
09.2021 - 12.2022
- Perform email marketing and survey data collection activities, including, but not limited to: targeting, scheduling, testing, and deploying qualified response-driven email campaigns when needed
- Attend project calls with internal project teams and with external clients to understand recruitment objectives
- Provide recruitment feasibility estimates for potential projects
- Coordinate with external vendors to achieve recruitment goals, and coordinate vendor invoicing
- Manage email list creation and develop member segmentation and targeting strategies
- Create invitation letters for market research campaigns
- Analyze data by utilizing tools such as Kinesis and Decipher and convert data into understandable visualizations and reports
- Coordinate with accounting with payment of recruitment incentive
Manager, Partner Success
Membersy
05.2019 - 09.2021
- Trained and engaged with dental practices on sales/enrollment and best practices procedures for enrolling patients in dental discount membership plans.
- Work across multiple teams to resolve any issues faced by partner practices and handle complaints to maintain trust.
Recruitment and Outreach Strategist
Luntz Global
07.2016 - 08.2017
- Developed and implemented recruitment and outreach plans to support qualitative market and political dial groups.
- Managed vendors, coordinated hospitality, worked with TV networks for televised dial groups.
- Responsible for writing screeners, monitoring quotas, and reporting focus data to clients.
Assistant Managing Director
Delve/Focus Pointe Global
11.2012 - 12.2014
- Managed and trained employees (market research interviewers and project managers).
- Developed programs, processes and procedures to serve the best interests of the data collection department,.
- Oversaw project budgets, scheduling, hiring, and ensuring day to day business ran smoothly.
Project Manager/Senior Project Manager
Delve
03.2006 - 12.2012
- Managed multiple qualitative and quantitative market research and clinical research projects through the recruiting phase of their life-cycle for branches in ten markets across the United States.
- Responsible for management of and set-up of complex multi-market clinical and market research projects.
- Trained and supervised entry level project managers.
Education
Associate Of General Studies -
Moberly Area Community College
Moberly, MOMarketing Management And Research
William Woods University
Fulton, MOSkills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Project tracking
- Schedule Management
- Strategic Planning
- Client Relations
- Customer Relations
- Stakeholder Communications
- Staff Management
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Document Management
- Scope Management
- Cross-Functional Collaboration
- Coaching and Mentoring
Timeline
Project Manager, Quantitative Research
Atlas Primary
12.2022 - Current
Market Research Fielding Coordinator
Science And Medicine Group
09.2021 - 12.2022
Manager, Partner Success
Membersy
05.2019 - 09.2021
Recruitment and Outreach Strategist
Luntz Global
07.2016 - 08.2017
Assistant Managing Director
Delve/Focus Pointe Global
11.2012 - 12.2014
Project Manager/Senior Project Manager
Delve
03.2006 - 12.2012
Associate Of General Studies -
Moberly Area Community College
Marketing Management And Research
William Woods University