Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Payton

Indianapolis,IN

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Manager

Crumbl Cookies
05.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.

Server

The Original Pancake House
08.2018 - 11.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Substitute Teacher

St Monica Catholic School
05.2018 - 11.2018
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Education

Associate of Applied Science - Radiation Therapy

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2026

High School Diploma -

Pike High School
Indianapolis, IN
06.2017

Skills

  • Verbal and Written Communication
  • Customer Relationship Management
  • Customer Service
  • Team Leadership
  • Time Management
  • Guest Relations Management
  • Quality Control
  • Group and Individual Instruction
  • Train Employees

Languages

Spanish
Native or Bilingual

Timeline

Manager

Crumbl Cookies
05.2021 - Current

Server

The Original Pancake House
08.2018 - 11.2022

Substitute Teacher

St Monica Catholic School
05.2018 - 11.2018

Associate of Applied Science - Radiation Therapy

Ivy Tech Community College of Indiana

High School Diploma -

Pike High School

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Stephanie Payton