Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Stephanie Peebles

Tacoma,WA

Summary

I am seeking a competitive and challenging environment where I can grow and serve your organization while establishing a career for myself. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

11
11
years of professional experience

Work History

Team Leader

Ajp Enterprises
05.2016 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Led team of at least five members while providing exceptional customer service.
  • Delegating breaks, and tasks making sure we run efficiently and accurately.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Cross-trained and provided back up for customer service managers.

Assistant Store Manager

Ajp Enterprises
08.2018 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas every every morning to identify and proactively resolve issues negatively impacting operations.

Store Manager

Ajp Enterprises
05.2022 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.

Education

High School Diploma -

Insight School of Washington
Tacoma
06.2012

Skills

  • Records Organization and Management
  • Recruiting and Hiring
  • Policies and Procedures
  • Department Oversight
  • Administrative Management
  • Shift Scheduling
  • Customer Service
  • Focus and Follow-Through
  • Payroll Management
  • Sales Tracking
  • Cash Management
  • Multitasking and Organization
  • Inventory Management
  • Employee Training
  • Supply Ordering
  • Delegating Work
  • Complaint Resolution
  • Team Development
  • Positive and Friendly
  • Payroll Administration and Timekeeping

Timeline

Store Manager

Ajp Enterprises
05.2022 - Current

Assistant Store Manager

Ajp Enterprises
08.2018 - Current

Team Leader

Ajp Enterprises
05.2016 - Current

High School Diploma -

Insight School of Washington

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Stephanie Peebles