Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Pegg

Wilmington,NC

Summary

Proven leader and dedicated professional, adept at fostering customer satisfaction and team cohesion. Leveraged strong organizational skills and a warm, approachable demeanor to enhance service quality and resolve challenges efficiently. Committed to maintaining high cleanliness standards and excelling in fast-paced environments.

sapegg268@mail.cfcc.edu

Wilmington, NC 28403

Overview

5
5
years of professional experience
1
1
Certification

Work History

Salt Works

Server
11.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Novant: PCU/ Rehab

Student Clinical Experience
10.2024 - 12.2024
  • Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.

Hang Ten Grill

Server
04.2021 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Azalea Health & Rehab Center

Student Clinical Experience
01.2024 - 05.2024
  • Enhanced staff communication and collaboration through regular meetings, training sessions, and workshops.
  • Gained valuable experience working with individuals across various age groups, diagnoses, and cultural backgrounds.
  • Developed a comprehensive emergency preparedness plan for potential natural disasters or other crises, enhancing overall safety measures within the facility.
  • Contributed to a positive clinic environment by fostering open communication among staff members.

Bridgewater

Shift Lead
01.2020 - 05.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Bachelor of Science - Nursing

Cape Fear Community College
Wilmington, NC
05-2027

Skills

  • Time management
  • Patient care
  • Compassion and empathy
  • Strong work ethic
  • Cleanliness standards
  • Basic life support

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing
  • Certified Nursing Assistant (CNA II)- State Boards of Nursing (completion on December 13, 2024)
  • Basic Life Support Certification (BLS)

Timeline

Novant: PCU/ Rehab

Student Clinical Experience
10.2024 - 12.2024

Azalea Health & Rehab Center

Student Clinical Experience
01.2024 - 05.2024

Salt Works

Server
11.2022 - Current

Hang Ten Grill

Server
04.2021 - 08.2024

Bridgewater

Shift Lead
01.2020 - 05.2024

Bachelor of Science - Nursing

Cape Fear Community College

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Stephanie Pegg