Stephanie Peinado

• Collaborated with team members to ensure smooth operations during peak hours and special events.
• Improved customer satisfaction by providing efficient and accurate cash handling services.
• Participated in store-wide initiatives and meetings to stay informed about company goals, updates, and opportunities for growth within the Pro Services Cashier role.
• Provided a positive shopping experience by engaging with customers in a friendly manner while completing transactions efficiently.
• Processed returns accurately according to company policy, ensuring customer satisfaction while minimizing losses from refunds or exchanges.
• Managed high-pressure situations calmly, resolving any discrepancies or disputes professionally while maintaining excellent customer service standards.

• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
• Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
• Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
• Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.
• Managed cash register operations accurately, ensuring timely transactions and minimal errors.
• Implemented visual merchandising standards to create an appealing shopping experience for customers.
• Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.

Load UPS trucks by number coding,

Organize packages in the shipping trucks.