Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Stephanie Perez

Stephanie Perez

Odenville,AL

Summary

I have an extensive work history in several fields due to being a service member's dependant. I have worked stateside and in Baumholder Germany. At the age of 15 I obtained a workers permit, and I have had a full time job ever since. I would love a career where there is longevity and an opportunity for growth.

Professional individual with hands-on experience in Healthcare and Office Management. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

21
21
years of professional experience
1
1
Certification

Work History

In Home Care Giver. Long Term Critical Care.

Sabine Lamont
07.2023 - 01.2025
  • Provided emotional support for clients facing challenging situations, offering empathy and encouragement during difficult times.
  • Supported clients'' physical mobility by providing assistance with transfers, ambulation, and exercises as prescribed by healthcare professionals.
  • Managed medication administration according to physician instructions, ensuring timely and accurate delivery of medications to clients.
  • Facilitated ongoing communication between family members and healthcare providers updating them about the progress and concerns related to the client''s health.
  • Conducted regular safety checks within the home environment identifying potential hazards and implementing risk reduction measures.

Credit Union Teller

BCCU
07.2022 - 03.2023


  • Streamlined account opening process by accurately completing documentation and verifying required information.
  • Maintained compliance with federal regulations, ensuring accurate reporting of currency transactions as needed.
  • Aided in growing credit union assets under management through proactive identification of member needs and recommending suitable financial solutions.
  • Supported branch operations by maintaining an organized work area and adhering to all security procedures.
  • Promoted digital banking solutions to members, driving increased adoption of online platforms for managing their finances.
  • Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
  • Collaborated with loan officers to facilitate successful loan applications for credit union members seeking financing options.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Medical Records and Health Information Technician

R1 Rcm
01.2022 - 07.2022
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
  • Enhanced patient care by accurately organizing and maintaining medical records and health information.
  • Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
  • Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
  • Ensured compliance with HIPAA regulations through diligent management of confidential patient data.

Lead Patient Care Coordinator

Ascension
01.2021 - 07.2022
  • Streamlined communication between healthcare providers, resulting in improved patient outcomes.
  • . Fostered a culture of teamwork, accountability, and continuous learning among the Patient Care Coordination team.
  • Decreased patient wait times through effective resource allocation and appointment management.
  • Spearheaded efforts to implement an electronic medical record system that streamlined workflows and improved overall efficiency.
  • Maintained a high level of customer service while managing difficult situations or disputes involving patients or family members.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for patients with complex needs.
  • Optimized insurance claims processing by maintaining accurate and up-to-date patient information in electronic health records.
  • Ensured compliance with HIPAA regulations by training staff on privacy policies and overseeing proper handling of sensitive patient data.
  • Promoted a positive work environment through open lines of communication, regular feedback sessions, and team-building activities.

Patient Care Technician, COVID-19 Unit, PACU, Med/Surgical Technologist

Grandview
02.2017 - 08.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.

Assistant Counselor

Bradford Health Services
11.2014 - 12.2016
  • Enhanced client engagement with motivational interviewing techniques to promote positive change in behaviors and attitudes.
  • Screened and assessed clients' substance abuse and psychosocial and environmental status.
  • Maintained detailed case notes for each client, ensuring accurate documentation of progress for both legal purposes and continuity of care.
  • Educated clients on the disease of addiction and its impact on their lives, fostering a deeper understanding of the recovery process.
  • Prepared client treatment progress reports documenting interviews, observations, and evaluations for case file.
  • Conducted regular drug testing procedures to monitor abstinence from substances while maintaining accountability among clients enrolled in the program.
  • Facilitated support groups to create a safe space for clients to share experiences, engage in peer support, and build strong recovery networks.



K4 Teacher

Light In The World Christian Academy
06.2008 - 05.2011
  • Enhanced student comprehension by utilizing diverse teaching methods and adapting instruction to meet individual needs.
  • Boosted student confidence and self-esteem by providing regular opportunities for collaborative work and peer feedback.
  • Mentored new teachers on best practices in K-4 education, sharing insights gained through years of experience in the field.
  • Assessed student progress regularly, using data-driven techniques to inform instructional decisions and differentiate instruction as needed.
  • Improved classroom behavior by implementing positive reinforcement strategies and fostering a supportive learning environment.
  • Integrated hands-on activities within core subjects to enhance learning retention, bolstering lesson engagement across all subject matters.
  • Promoted literacy development with engaging reading materials and targeted skill-building activities.
  • Supported the social-emotional growth of students by creating a caring, inclusive classroom community that celebrates diversity and fosters respect for others.
  • Developed students'' critical thinking skills by incorporating problem-solving activities and open-ended questions into lessons.
  • Promoted learning through play with engaging activities, games and lessons.
  • Recognized children's physical, emotional and social needs for personalized support.

Front Desk Medical Receptionist, Injectionist

Advanced Weight Loss
02.2006 - 04.2008
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
  • Administered weight loss injections to patients.

Store Manager

Wagon Wheel Movie Theatre
07.2004 - 12.2006
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

GED -

Jefferson State Community College
Birmingham, AL
08-2009

Skills

  • Compassionate caregiving
  • Vital signs monitoring
  • HIPAA compliance
  • Dementia care
  • Emotional support
  • End-of-life care
  • Post-surgery care
  • Behavioral support
  • Crisis intervention
  • Attention to detail
  • Problem-solving abilities

Certification

  • Advanced Cardiac Life Support Certification (ACLS)
  • Basic Life Support Certification (BLS)
  • Crisis Prevention (CPI)

Timeline

In Home Care Giver. Long Term Critical Care.

Sabine Lamont
07.2023 - 01.2025

Credit Union Teller

BCCU
07.2022 - 03.2023

Medical Records and Health Information Technician

R1 Rcm
01.2022 - 07.2022

Lead Patient Care Coordinator

Ascension
01.2021 - 07.2022

Patient Care Technician, COVID-19 Unit, PACU, Med/Surgical Technologist

Grandview
02.2017 - 08.2022

Assistant Counselor

Bradford Health Services
11.2014 - 12.2016

K4 Teacher

Light In The World Christian Academy
06.2008 - 05.2011

Front Desk Medical Receptionist, Injectionist

Advanced Weight Loss
02.2006 - 04.2008

Store Manager

Wagon Wheel Movie Theatre
07.2004 - 12.2006

GED -

Jefferson State Community College

Similar Profiles

CREATE PROFILE
Stephanie Perez