Stephanie Peterson
San Francisco,CA
Summary
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
12
12
years of professional experience
Work History
Office Assistant
Arriba Juntos
08.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
Administrative Assistant
Tahanan
01.2023 - 01.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Hairstylist
Self-employeed
01.2017 - 01.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
Hairstylist/Assistant Manager
Supercuts
01.2013 - 01.2019
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
GED -
5 Keys Charter School
San Francisco, Ca08.2025
Skills
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Styling
- Hair Coloring and Highlighting
- Client Education
- Client consultation
- Decision-Making
- Styling Tools
- Waxing treatments
- Makeup artistry
- Precision Hair Cutting
- Scalp treatments
- Cash Register Operation
- Supply Ordering and Management
- Styling Suggestions
- Health Code Compliance
- Eyebrow Shaping
- Facial Hair Removal
Timeline
Office Assistant
Arriba Juntos
08.2024 - Current
Administrative Assistant
Tahanan
01.2023 - 01.2024
Hairstylist
Self-employeed
01.2017 - 01.2019
Hairstylist/Assistant Manager
Supercuts
01.2013 - 01.2019
GED -
5 Keys Charter School
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