Stephanie Peterson
San Francisco,CA
Summary
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
12
12
years of professional experience
Work History
Office Assistant
Arriba Juntos
1850 Mission Street San Francisco, CA 94103
08.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
Administrative Assistant
Tahanan
Bryant Street San Francisco, CA
01.2023 - 01.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Hairstylist
Self-employeed
Salinas, CA
01.2017 - 01.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
Hairstylist/Assistant Manager
Supercuts
Salinas, Monterey And Sand City, CA
01.2013 - 01.2019
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
GED -
5 Keys Charter School
San Francisco, Ca08.2025
Skills
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Styling
- Hair Coloring and Highlighting
- Client Education
- Client consultation
- Decision-Making
- Styling Tools
- Waxing treatments
- Makeup artistry
- Precision Hair Cutting
- Scalp treatments
- Cash Register Operation
- Supply Ordering and Management
- Styling Suggestions
- Health Code Compliance
- Eyebrow Shaping
- Facial Hair Removal
Timeline
Office Assistant
Arriba Juntos
08.2024 - Current
Administrative Assistant
Tahanan
01.2023 - 01.2024
Hairstylist
Self-employeed
01.2017 - 01.2019
Hairstylist/Assistant Manager
Supercuts
01.2013 - 01.2019
GED -
5 Keys Charter School