Stephanie Petra
Union,KY
Summary
To work in a well-managed and fast-paced environment where my passion, capacity for self-motivation, and attention to detail will be utilized to provide exceptional customer service.
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
10
10
years of professional experience
Work History
Realtor
EXP Realty
Cincinnati
12.2019 - Current
- Knowledgeable of all federal and local laws regarding real estate
- Create and utilize effective marketing techniques
- Prepare documents such as representation contracts, purchase agreements, and closing statements
- Accompany buyers during showings and inspections of properties, advising them on the suitability and value of the home based on the current market
- Advise sellers on how to make homes more appealing to buyers as well as assisting with staging when requested
- Attend regular CE classes to keep up with the ever changing industry as well to meet and maintain yearly licensing requirements
- Negotiate contracts on my clients behalf to give them the best possible outcome of their home sale or purchase
Permit Technician
West Chester Permit, LLC
West Chester
04.2018 - 12.2019
- Submit permit applications to state permit offices and followed up on applications to make sure permits are returned as quickly as possible
- Maintained accuracy and speed of submitted permit applications, thereby eliminating excess cost to the customer and company
- Kept customers informed of the status of their orders, through any communication means most convenient for them
- Communicated with customers that are under duress, and state government offices during times of urgency, to obtain legal permits to enable passage of oversized loads
- Worked with constantly changing state permit services and update company procedures for assigned states
- Ensured that all laws were being followed and maintained integrity when applying for legal permit documents
- Reviewed and processed permit applications to ensure compliance with local regulations.
- Maintained accurate records of permits issued, tracked progress, and updated databases.
- Developed workflow improvements that enhanced efficiency in the permit approval process.
Lettershop Assistant
Direct Options, Inc.
West Chester
06.2016 - 04.2018
- Innovated data entry process from 2 ½ hours to 30 minutes, thereby increasing productivity
- Trained new employees on Lettershop processes and procedures for seamless transitions
- Filled customer orders by preparing, printing, and mailing 100 – 1,000 documents daily
- Tracked all customer feedback and success data to inform supervisor on action items
- Received, sorted and scanned all business reply mail regarding customer enrollments for various energy related programs via an online portal
- Entered hand written information on surveys using ReMark software
- Implemented process improvements to enhance operational efficiency and accuracy.
- Analyzed data trends to support strategic decision-making initiatives within the organization.
Education
Some College (No Degree) - General Studies
University of Cincinnati
CincinnatiTrade School - Commercial Arts/ Graphic Design
Butler Tech
Hamilton, OH05.2012
Skills
- Seeker of efficiencies via innovation
- Strong organizational skills
- Detail oriented
- Exceptional phone & communication skills
- Self-motivated problem solver
- Enthusiasm for a fast paced environment
- Focused & results driven
- Client relations
- Contract negotiation
- Strong negotiation skills
- Schedule coordination
- Database management
- Sales negotiation
- Market research
- Social media marketing
- Closing support
- Real estate law
Timeline
Realtor
EXP Realty
12.2019 - Current
Permit Technician
West Chester Permit, LLC
04.2018 - 12.2019
Lettershop Assistant
Direct Options, Inc.
06.2016 - 04.2018
Trade School - Commercial Arts/ Graphic Design
Butler Tech
Some College (No Degree) - General Studies
University of Cincinnati