Stephanie Phillips
Administrative Assistant
Berkley,Michigan
Summary
Talented professional looking to provide ABC Technologies with stellar office and client experiences. Brings close to 40 years of valuable expertise in customer service, productivity, project execution and problem resolution. Offering these skills and strong work ethic.
Overview
38
38
years of professional experience
3
3
years of post-secondary education
Work History
Clinical Assistant
Michael H Freedland, M.D.
Bloomfield Hills, United States
12.2015 - Current
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Taught patients about medications, procedures and care plan instructions.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
Dental Assistant
Stephen Knowlton, D.D.S.
St. Clair Shores, Michigan
05.2010 - 08.2014
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
Dental Assistant
Kara Lembo, D.D.S.
Shelby, MI
04.2007 - 07.2010
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving postoperative instructions.
- Managed treatment details using MS Excel and industry-standard registration software.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
Education
High School Diploma -
Clarkston High School
Clarkston, Michigan 09.1983 - 06.1986
No Degree - Liberal Arts And General Studies
Oakland Community College
Auburn Hills, MI 05.2001 -
Certificate of Completion - Cosmetic Dentistry
LVI Global
Las Vegas, NV 05.2001 -
Radiology Certificate Dental -
Macomb Community College
Warren, MI 05.2001 -
Skills
Excellent written and oral communication
Professional telephone demeanor
Exceptional customer service
Relationship building
Adapt to diverse groups
Problem-solving skills
Timeline
Clinical Assistant
Michael H Freedland, M.D.
12.2015 - Current
Dental Assistant
Stephen Knowlton, D.D.S.
05.2010 - 08.2014
Dental Assistant
Kara Lembo, D.D.S.
04.2007 - 07.2010
No Degree - Liberal Arts And General Studies
Oakland Community College
05.2001 -
Certificate of Completion - Cosmetic Dentistry
LVI Global
05.2001 -
Radiology Certificate Dental -
Macomb Community College
05.2001 -
High School Diploma -
Clarkston High School
09.1983 - 06.1986